Assistant Café Manager: Lead Service & Kitchen Operations

One Retail Group; Exeter; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways and MyLearning

Digital GP access

Travel discounts

Discounts on groceries

Cinema tickets

Cash rewards

Wellness classes

Discounts for friends and family

Job summary

Compass Group UK&I is recruiting an experienced Assistant Cafe Manager to oversee catering and service operations for a major High Street brand on a full-time basis, contracted to 40 hours per week. You will lead the team, manage inventories, and ensure excellent service to deliver memorable food experiences.

You will also train staff, handle tills, and uphold the brand image while working within a supportive, career‑driven environment.

Qualifications

• Be passionate about exceptional customer service.
• Have previous experience in a similar role.
• Have experience managing teams.
• Have excellent communication and organisational skills.
• Be an ambitious and motivated individual who is always looking to upskill.

Responsibilities

• Liaising between the team and manager to ensure we continually exceed expectations.
• Motivating the team to keep everyone on task.
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans.
• Managing the tills and processing payments.
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role.
• Assisting with paperwork when required.
• Representing Compass Group UK&I and maintaining a positive brand image.

Skills

Customer service

Team management

Communication

Organisational skills

Ambitious and motivated

Job description

Compass Group UK&I is recruiting an experienced Assistant Cafe Manager to oversee catering and service operations for a major High Street brand on a full-time basis, contracted to 40 hours per week. You will lead the team, manage inventories, and ensure excellent service to deliver memorable food experiences.

You will also train staff, handle tills, and uphold the brand image while working within a supportive, career‑driven environment.