Assistant Cafe Manager — Lead Service & Teams

Compass Group PLC; Harlow; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Career development

Healthcare benefits

Travel discounts

Food discounts

Cinema discounts

Cash rewards

Wellness programs

Employee discounts

Job summary

Compass Group UK&I is seeking an experienced Assistant Cafe Manager for a Costa-branded site on a full-time basis. You will oversee kitchen and service operations, ensuring high standards of food and service while supporting a national brand in a major High Street location.

You will lead from the front, manage inventories and budgets, handle tills and payments, and train team members to excel. The role offers career progression within a market-leading catering group.

Qualifications

• Passionate about delivering exceptional customer service.
• Previous experience in a similar role.
• Experience in managing teams.
• Excellent communication and organisational skills.
• Ambitious and motivated to upskill.

Responsibilities

• Liaise between team and manager to exceed expectations.
• Motivate the team and keep everyone on task.
• Assist with inventories, budgets and action plans.
• Manage tills and process payments.
• Train and support teams, leading from the front.
• Assist with paperwork when required.
• Represent Compass Group UK&I and maintain a positive brand image.

Skills

Customer service

Team leadership

Communication

Organisation

Job description

Compass Group UK&I is seeking an experienced Assistant Cafe Manager for a Costa-branded site on a full-time basis. You will oversee kitchen and service operations, ensuring high standards of food and service while supporting a national brand in a major High Street location.

You will lead from the front, manage inventories and budgets, handle tills and payments, and train team members to excel. The role offers career progression within a market-leading catering group.