Assistant Cafe Manager: Lead Team & Guest Experience

Compass Group UK; Harlow; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Contributory pension

Career development programs

Digital GP

Travel discounts

Shopping discounts

Cinema tickets

Cash rewards

Wellness classes

Family & friends discounts

Job summary

Compass Group UK&I is seeking an experienced Assistant Cafe Manager to oversee all cafe operations for a major High Street brand, ensuring exceptional food and world-class service within a 40-hour work week.

You will lead teams, manage inventories and budgets, handle tills, train staff, and represent the company with a positive brand image while benefiting from career development opportunities and a comprehensive benefits package.

Qualifications

• Passion for exceptional customer service and guest experience.
• Experience in a similar cafe/food-service role.
• Experience leading and developing teams.
• Excellent communication and organisational skills.

Responsibilities

• Liaise between the team and manager to exceed expectations.
• Motivate the team and keep everyone on task.
• Assist with inventories, budgets and action plans.
• Manage tills and process payments.
• Support and train team members, lead from the front.
• Assist with paperwork when required.
• Represent Compass Group UK&I and maintain a positive brand image.

Skills

Customer service

Team management

Communication

Organisational skills

Ambition to upskill

Job description

Compass Group UK&I is seeking an experienced Assistant Cafe Manager to oversee all cafe operations for a major High Street brand, ensuring exceptional food and world-class service within a 40-hour work week.

You will lead teams, manage inventories and budgets, handle tills, train staff, and represent the company with a positive brand image while benefiting from career development opportunities and a comprehensive benefits package.