Assistant Cafe Manager: Lead Service & Kitchen Excellence

One Retail; Stevenage; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Contributory pension

Career Pathways and MyLearning

Digital GP and healthcare benefits

Travel discounts

Cinema discounts

Cash rewards

Wellness and fitness programs

Discounts for friends and family

Job summary

Compass Group UK&I is seeking an experienced Assistant Cafe Manager for a major High Street brand in Stevenage. The role is full-time (40 hours per week) and oversees café operations, ensuring top-quality food experiences and world-class service.

You will support kitchen and service counter operations, drive team performance, and contribute to a culture of excellence. The company promotes career progression, invests in its people, and rewards exceptional contributions.

Qualifications

• Experience delivering exceptional customer service.
• Previous experience in a similar cafe/retail management role.
• Experience leading and developing a team.
• Strong communication and organisational skills.
• Ambitious, proactive, and keen to upskill.

Responsibilities

• Liaise between the team and manager to exceed expectations.
• Motivate the team and keep everyone on task.
• Assist with inventories, budgets, and action plans.
• Manage tills and process payments.
• Train and develop teams, lead from the front.
• Assist with paperwork as required.
• Represent Compass Group UK&I and maintain a positive brand image.

Skills

Customer service excellence

Team management

Communication skills

Organisational skills

Ambitious and motivated

Job description

Compass Group UK&I is seeking an experienced Assistant Cafe Manager for a major High Street brand in Stevenage. The role is full-time (40 hours per week) and oversees café operations, ensuring top-quality food experiences and world-class service.

You will support kitchen and service counter operations, drive team performance, and contribute to a culture of excellence. The company promotes career progression, invests in its people, and rewards exceptional contributions.