Assistant Business Services Co-ordinator - Norwich

The National Trust; Norwich; On-site; GBP 20,000 - 28,000; Full time

Job summary

A UK heritage organization is seeking an Assistant Business Services Co-ordinator to support daily office operations in Norwich. The successful candidate will manage diaries, assist with financial management, and complete various administrative tasks. The role requires a helpful attitude and good IT skills. Flexible working options and a substantial benefits package are offered, including a pension scheme and holiday allowance.

Benefits

Substantial pension scheme of up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Up to 32 days holiday allowance

Flexible working

Employee assistance programme

Free parking at most Trust places

Responsibilities

• Manage diaries and records for the team.
• Assist with system and financial management.
• Create reports and handle general administrative tasks.

Skills

Helpful and friendly

Positive ‘can-do’ attitude

Comfortable using IT packages

Enthusiastic and happy to learn new skills

Team player

Job description

Assistant Business Services Co-ordinator - Norwich

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

As an Assistant Business Services Co-ordinator, you'll be involved in lots of different tasks as you support the day‑to‑day running of the office. This is a busy and varied job – no two days will be the same. You’ll have an important part to play in your team meeting its goals, so you’ll always be looking at how you can offer help where needed.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it’s like to work here

Popular Felbrigg Hall is one of the most elegant country houses in East Anglia. The rolling landscaped park with its lake, woods and waymarked trails is great for family days out and even boasts ‘buggy‑friendly’ walking routes. The fine walled garden grows flowers for the house, as well as vegetables for the local community. Roles within Felbrigg Hall’s team are highly sought after, and the team pride themselves on their commitment to the estate.

More information about this location is available.

What you’ll be doing

You’ll be helping to run a business service for the wider team that is efficient, proactive and flexible. Your responsibilities may include managing people’s diaries and records, helping with system and financial management, creating reports and other general administrative tasks.

You can view the full role profile for this role in the attached document. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we’re looking for

• Helpful and friendly
• A people person, with a positive ‘can‑do’ attitude
• Comfortable using IT packages
• Enthusiastic, and happy to learn new skills
• A team player, but also able to work alone under direction

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

More information about the benefits we offer to support you is available.