Assistant Branch Manager

STARK Group; Weston-super-Mare; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Life assurance

34 days holiday (incl. BH)

Job summary

Jewson in Weston-super-Mare is seeking an Assistant Branch Manager to lead a small team and deliver excellent service to customers. Experience in sales and building materials is preferred.

You will manage daily operations, support the Branch Manager, build relationships with customers, process orders, and help drive sales growth while ensuring safety and quality.

Qualifications

• Proven background in sales with a track record of meeting/exceeding targets.
• Strong communication to deliver excellent customer service.
• Passion for customer service and relationship building.
• Ability to develop and maintain customer relationships.
• Experience or knowledge in building materials is advantageous.

Responsibilities

• Act as first line support to the Branch Manager and lead the team.
• Develop knowledge of product lines and services for customer interactions.
• Build relationships with customers face-to-face and over the phone.
• Understand local market to support sales growth plans.
• Use in-house systems to process orders and update customers.
• Maintain stock levels and lead health and safety initiatives.

Skills

Sales targets

Customer service

Communication

Relationship building

Industry knowledge (building materials

Job description

Do you have a passion for working with people? Are you based in the Weston Super Marearea?

Jewson is a leading building materials distributor in Northern Europe, is on the hunt for an Assistant Branch Manager who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours: 07:00-16:30 / 7:30-7:00 Monday to Friday and every other Saturday morning 08:00-12:00.

Location: Jewson, Weston Super Mare, BS23 3YF

Key Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maintain stock levels, carrying out regular stock counts.
• Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

Required Skills and Experience

• Proven background in Sales with a strong track record of exceeding sales targets.
• Strong communication to be able to provide great customer service.
• A passion for customer service.
• An ability to build, develop and maintain relationships.
• Industry experience / knowledge of building materials would be advantageous.

What’s in it for you:

• Discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Why STARK?

At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑based basis.