Assistant Branch Manager

STARK Building Materials UK; Barnstaple; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discounts

Cycle2Work

Benenden Healthcare

Life assurance

Enhanced leave

Job summary

Jewson in Barnstaple is seeking an Assistant Branch Manager who is passionate about great service and building strong customer relationships. You will support the Branch Manager, lead the team, manage stock, handle orders, and promote health and safety in daily operations.

The role offers a discretionary bonus, staff discounts, life assurance and generous holiday entitlement. Hours are Monday to Friday with occasional Saturday mornings; location details at Seven Brethren Bank, Industrial Estate,

Qualifications

• Proven background in Sales with a strong track record of exceeding sales targets.
• Strong communication to be able to provide great customer service.
• A passion for customer service.
• An ability to build, develop and maintain relationships.
• Industry experience / knowledge of building materials would be advantageous.

Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maintain stock levels, carrying out regular stock counts.
• Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Leadership

Tools

In-house systems

Job description

Do you have a passion for working with people? Are you based in the Barnstaple area?

Jewson is a leading building materials distributor in Northern Europe, is on the hunt for an Assistant Branch Manager who’s as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours: 7_:00am - 16:30pm or 7:30am - 17:0pm Monday to Friday and every other Saturday morning 8am-12pm_

Location: Jewson, Seven Brethren Bank, Industrial Estate, Sticklepath, Barnstaple EX31 2AG

Key Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.


• Get to know our product lines and services in order to make the most of all customer interactions.


• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.


• Get to know the local market to support plans for sales growth.


• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.


• Maintain stock levels, carrying out regular stock counts.


• Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

Required Skills and Experience

• Proven background in Sales with a strong track record of exceeding sales targets.


• Strong communication to be able to provide great customer service.


• A passion for customer service.


• An ability to build, develop and maintain relationships.


• Industry experience / knowledge of building materials would be advantageous.

What's in it for you:

• Discretionary bonus.


• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.


• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.


• Generous employee discounts.


• Access to discounts with hundreds of your favourite high street and online retailers.


• Retirement savings plan.


• Life assurance.


• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Why STARK?

At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

What's next...

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.