Assistant Branch Manager

Jewson; Paignton; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonus

Holiday buying

Gym discount

Cycle2Work

Benenden Healthcare

Health & wellbeing access

Employee discounts

Retail discounts

Pension savings

Life assurance

Maternity/paternity leave

Job summary

Jewson in Paignton is seeking an Assistant Branch Manager to lead the team and deliver excellent customer service. You will support the Branch Manager, develop relationships with customers, and drive sales while ensuring stock levels and delivery coordination.

The role offers a competitive salary, staff discounts, life assurance, and extensive holiday entitlement. Full-time hours are 7:00am–16:30pm or 7:30am–17:00pm Monday to Friday with Saturday mornings on alternate weeks.

Qualifications

• Experience in sales with a track record of meeting/exceeding targets.
• Strong communication skills to deliver excellent customer service.
• Passion for helping customers and delivering great service.
• Ability to build, develop and maintain relationships.
• Knowledge or experience with building materials is advantageous.

Responsibilities

• Support the Branch Manager to lead the team and drive success.
• Learn product lines and services to maximise customer interactions.
• Build relationships with customers face-to-face and over the phone, offering proactive advice.
• Understand local market to support sales growth plans.
• Use in-house systems to process orders, arrange deliveries and keep customers updated.
• Maintain stock levels with regular stock counts.
• Lead the team to prioritise Health & Safety at work.

Skills

Sales targets

Communication

Customer service

Relationship building

Building materials knowledge

Job description

Do you have a passion for working with people? Are you based in the Paignton area? Jewson is a leading building materials distributor in Northern Europe, is on the hunt for an Assistant Branch Manager who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours: 7:00am - 16:30pm or 7:30am - 17:00pm Monday to Friday and every other Saturday morning 8am-12pm

Location: Jewson, Borough Cl, Paignton, TQ4 7EN.

Key Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maintain stock levels, carrying out regular stock counts.
• Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

Required Skills And Experience

• Proven background in Sales with a strong track record of exceeding sales targets.
• Strong communication to be able to provide great customer service.
• A passion for customer service.
• An ability to build, develop and maintain relationships.
• Industry experience / knowledge of building materials would be advantageous.

What’s In It For You

• Discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Why STARK

At Jewson we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.