Assistant Branch Manager

Jewson; Whitstable; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Life assurance

34 days holiday

Job summary

Jewson in Whitstable is seeking an Assistant Branch Manager who is passionate about great service. You will lead the team, understand customer needs, and drive sales while prioritising health and safety.

This full-time role offers a competitive salary, staff discounts, life assurance, and generous holiday entitlement in a friendly, supportive environment. Hours are 7:30am–5:00pm, Monday to Friday, with occasional Saturday mornings. Apply now to join our Whitstable branch.

Qualifications

• Proven background in sales with a track record of exceeding targets.
• Strong communication to deliver great customer service.
• A passion for customer service.
• Ability to build, develop and maintain relationships.

Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services to maximise customer interactions.
• Develop great relationships with new and existing customers (face to face and over the phone) and provide proactive advice and solutions.
• Understand the local market to support plans for sales growth.
• Use in-house systems to process orders, organise delivery times, and keep customers updated.
• Maintain stock levels and carry out regular stock counts.
• Lead the team to prioritise Health & Safety at work.

Skills

Sales targets

Communication

Customer service

Relationship building

Job description

Do you have a passion for working with people? Are you based in the Whitstable area? Jewson is a leading building materials distributor in Northern Europe, is on the hunt for an Assistant Branch Manager who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours: 7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.

Location: Jewson, Hamilton Rd, Whitstable, CT5 1JX.

Key Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maintain stock levels, carrying out regular stock counts.
• Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

Required Skills And Experience

• Proven background in Sales with a strong track record of exceeding sales targets.
• Strong communication to be able to provide great customer service.
• A passion for customer service.
• An ability to build, develop and maintain relationships.
• Industry experience / knowledge of building materials would be advantageous.

What’s In It For You

• Discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Why STARK?

At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.