Assistant Branch Manager

City Plumbing; Manchester; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Bonus

Discounts at retailers

Life assurance

Extended family policy

Mental Health support

Flexible working

Job summary

City Plumbing in Manchester is seeking an Assistant Branch Manager to support daily branch operations and deliver strong sales performance. You will build rapport with customers and lead the team in driving excellent service.

You will identify growth opportunities, manage stock and purchasing, and ensure safety and compliance while promoting an inclusive team culture.

Qualifications

• Previous sales experience in trade/retail environments.
• Strong communication and relationship-building skills.
• Ability to lead and motivate a team in a busy branch.
• Customer-focused and results-driven with integrity.

Responsibilities

• Effectively manage team and resources in the Branch Manager's absence.
• Assist Branch Manager to meet/exceed branch sales targets profitably.
• Manage sales office, purchasing and stock control.
• Maximise margin and net profit.
• Maintain a safe working environment.
• Build and maintain relationships with trade and retail customers.
• Sales experience in a similar environment preferred; right attitude matters.

Skills

Sales

Relationship building

Negotiation

Communication

Team leadership

Cash handling

Job description

As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!

Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.

Key Responsibilities

• Effective management of the team and resource in the absence of the Branch Manager
• Assisting the Branch Manager to profitably meet and exceed the branch sales targets
• Managing the sales office, branch purchasing and stock control
• Maximising margin and net profit
• Keeping everyone safe
• Build and maintain relationships with new and existing trade and retail customers
• Previous sales experience in a similar environment is preferable, but the right positive attitude is more important

As an Assistant Branch Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.

Skills and competencies

• Tenacity and resilience
• A pro-active approach to sales, with a strong desire and ability to win and grow new business
• Experience of customer relationship management and developing a true partnership approach
• Excellent communication skills
• Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
• Ability to interpret basic financial and statistical information

Us

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.