Assistant Audiologist

Worcestershire Acute Hospitals NHS Trust; Redditch; On-site; GBP 20,000 - 26,000; Full time

Job summary

A prestigious healthcare provider in Redditch is looking for an Assistant Audiologist to support audiologists with hearing aid repairs and patient records. This full-time role requires a motivated individual with strong communication skills. Candidates should have a solid educational background, including GCSEs in English and Maths. Flexible working options available. Join us in providing excellent patient care!

Benefits

Flexible working options

Training opportunities

DBS check coverage

Qualifications

• Previous experience in audiology or hearing-related roles.
• Working towards developing experience in the field of Audiology.
• Ability to bridge communication barriers.

Responsibilities

• Assist audiologists in patient preparation and clinical procedures.
• Perform servicing and maintenance of hearing aids.
• Maintain accurate patient records and statistical information.

Skills

Communication skills

IT literacy

Ability to prepare reports

Education

Good general education including English and Maths GCSE grade C or above

NVQ Level 3 qualifications

Tools

Microsoft Word

Microsoft Excel

MS Teams

Job description

Assistant Audiologist

The closing date is 02 December 2025

An exciting opportunity has arisen for a highly motivated and enthusiastic individual to work within the Audiology Department at Worcester Royal Hospital & Alexandra Hospital Redditch. The role will be shared over both sites. This is a full‑time positional of 37.5 hours 4‑5 days a week depending on clinical need. However we would consider applicants who can offer at least 32 hours a week.

We are seeking a confident individual with a professional front‑of‑house manner and the ability to organise workload.

The successful candidate will support the Audiologists by performing hearing aid repairs, stock control and answering patients' enquiries.

Accurate recording of patient details and appointments is also required. Occasional travel around the county to other departments such as Kidderminster Hospital may also be required.

The successful candidate will be prepared to undertake additional training required to acquire the Audiology Assistant Basic Certificate course. This would require travel to Trafford Hospital Manchester. Three days a month for five months hence flexibility to attend this course is essential.

Interviews likely to be held 16‑18/12/25. Exact date and time to be confirmed.

Please note we cannot offer Sponsorship for this role.

Main duties of the job

Job Purpose: To assist the audiologist in the performance of their duties; to perform range of routine tasks, including patient preparation and routine equipment maintenance; to undertake servicing and programming of replacement hearing aids and contribute to the patients rehabilitation programme; to undertake administrative and clerical duties involved in the day‑to‑day running of the department; to participate in maintaining a safe working environment.

Key Duties

• Servicing and maintenance of hearing aids
• Assisting the qualified audiologist in patient preparation and clinical procedures
• Advice on hearing aid care to patients and care workers
• Assistance to audiologists in outpatient clinics at various hospitals, health centres and GP practices within the County
• Administrative duties: dispatching moulds and hearing aids for repair, preparing documentation, booking procedures using the computerised audiology patient management system
• Maintenance of patient records and collection of statistical information
• Ensuring records are kept accurately, stock levels regularly checked, and administration up to date
• Participation in departmental income generation and balancing daily accounts prior to paying into the cashier
• Calibration of audiometric test equipment and regular mechanical/biological calibration, reporting discrepancies to a Principal Audiologist

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital‑based services from three sites in Kidderminster, Redditch and Worcester.

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient‑centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs:

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Person Specification

Qualifications

• Good general education including English and Maths GCSE grade C or above
• The ability to learn and undertake dedicated training programmes
• Previous Health care assistant or NVQ Level 3 qualifications

Skills and Knowledge

• Ability to prepare & present reports/care records and ability to bridge communication barriers created by deafness, young patients and those with further mental and physical difficulty
• IT literate Evidence of CPD
• Previous use of Ms Word and Excel
• Previous experience with Ms teams/outlook

Experience

• Working towards developing experience in the field of Audiology
• Previous experience of audiology or hearing related involvement
• Previous experience working with patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Worcestershire Acute Hospitals NHS Trust