Assistant Aftersales Manager

Pybus Recruitment Ltd; Richmond; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company Car

Ongoing training and careerdevelopment

Stable and supportive environment

Job summary

Pybus Recruitment is recruiting an experienced Assistant Aftersales Manager for a well-established automotive business in North Yorkshire. You will work closely with the Aftersales Manager to drive workshop, parts and bodyshop performance and customer satisfaction.

Key responsibilities include controlling daily workloads, stock control, guiding service advisors and ensuring aftersales processes are followed. A proactive automotive professional with leadership potential is sought.

Qualifications

• Experience leading automotive aftersales teams preferred.
• Strong customer-focused approach with good communication.
• Ability to prioritise workloads and solve problems quickly.

Responsibilities

• Control workshop activity and manage daily workloads.
• Oversee Parts Department including stock control and orders.
• Support Bodyshop operations and service advisors.
• Ensure aftersales processes are followed and monitor performance.

Skills

Leadership

Communication

Customer-focused

Problem-solving

Job description

Richmond, United Kingdom

• Province North Yorkshire
• Country United Kingdom
• Postal Code DL10

Job Description

Location: North Yorkshire

Hours: Monday to Friday, 8:00am - 5:30pm

Holiday: 22 Days Annual Leave + Bank Holidays

Pybus Recruitment is currently recruiting for an experienced and motivated Assistant Aftersales Manager on behalf of a well-established automotive business. This is an excellent opportunity for an ambitious automotive professional looking to take the next step in their career within a busy and successful dealership environment.

Working closely with the Aftersales Manager, you will play a key role in the day-to-day operation of the Workshop, Parts and Bodyshop departments, helping to drive performance, productivity and customer satisfaction.

Key Responsibilities

• Control workshop activity and manage daily workloads
  
• Oversee the Parts Department, including ordering, stock control and workshop supply
  
• Support the efficient operation of the Bodyshop
  
• Provide guidance and support to Service Advisors
  
• Ensure all aftersales processes and procedures are followed
  
• Monitor workflow, productivity and departmental performance
  
• Deal directly with customers and resolve queries professionally
  
• Support technicians and maintain effective communication across departments
  
• Take responsibility for the Aftersales operation when required
  

If you're looking to progress your automotive career and join a successful aftersales operation, we'd love to hear from you.

Requirements

About You

We are looking for an automotive professional with strong technical knowledge of vehicle servicing and repair who is organised, customer-focused and able to lead by example.

This role would suit candidates currently working as a:

• Workshop Controller
  
• Parts Manager
  
• Experienced Vehicle Technician looking to progress into management
  

Management experience is not essential. Our client is more interested in your technical knowledge, attitude, willingness to learn, and ability to take ownership of responsibilities.

You should be confident in:

• Communicating with customers and technicians
  
• Managing workloads and departmental priorities
  
• Problem-solving and decision-making
  
• Supporting team development and performance
  

What's on Offer

• Company Car
  
• Monday to Friday working pattern
  
• 22 Days Holiday + Bank Holidays
  
• Increased holiday entitlement after qualifying service
  
• Ongoing training and career development opportunities
  
• Stable and supportive working environment