Asset Improvement Support Manager

Transport for London; London; Hybrid; GBP 35,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as an Asset Improvement Support Manager, where your expertise in Lean methodologies and digital solutions will drive performance improvements across the fleet. This role offers the opportunity to collaborate with diverse stakeholders, lead continuous improvement initiatives, and develop interactive dashboards that empower decision-making. You will play a vital role in shaping the future of fleet operations, ensuring efficiency and effectiveness in a dynamic environment. With a strong commitment to equality and diversity, this position not only promises professional growth but also a chance to make a significant impact in a respected public service organization.

Benefits

Final salary pension scheme

Free travel on the TfL network

75% reimbursement on National Rail travel

29 days annual leave plus public holidays

Hybrid working approach

Tax-efficient cycle-to-work programme

Retail, health, leisure and travel offers

Qualifications

• Experience in building CI culture and applying Lean tools.
• Ability to analyze complex data to produce actionable insights.

Responsibilities

• Support delivery of improvement initiatives and changes as required.
• Engage stakeholders to promote Lean continuous improvement practices.

Skills

Lean tools and techniques

Problem solving

Financial awareness

Stakeholder management

Data analysis

Communication skills

Dashboard development

Education

Graduate level qualification

Management/Engineering/IT qualification

Tools

Microsoft Power platform

Maximo

SAP

Job description

Job Description - Asset Improvement Support Manager (047621)

Organisation

FLEET MAINTENANCE AND RENEWALS

Job

Train

Position Type - Full Time

Overview of project/role

This role which sits within the Maintenance Modernisation team in Asset Performance Directorate (APD) Fleet and exists to provide support to the Asset Improvement Lead in delivering and enabling improvements which drive progress against core business objectives for APD Fleet. A key focus will be to design, deliver and maintain digital solutions that enable staff at all levels of the Fleet organisation to improve performance and reduce non-value-added activity.

Key Accountabilities

• Support the Asset Improvement Lead and Fleet team to identify and deliver improvement initiatives or changes as required.
• Develop and deliver simple continuous improvement initiatives supporting the delivery of larger and more complex initiatives, ensuring that the agreed milestones and targets are delivered.
• Participation in a wider network of Lean experts across the organisation to promote success stories, share best practice and advocate Lean behaviours and development opportunities.
• Lead by example and demonstrate the effectiveness and benefits of adopting lean work practices e.g., problem solving.
• Engage with stakeholders - promote, coach and monitor the adoption of tools and Lean continuous improvement practices (e.g., depot staff, engineering, senior management, etc.).
• Support development of systems to standardise processes and ensure improvements in performance, cost and efficiency are measurable, demonstrated, delivered and sustained and do not adversely affect other areas e.g., safety.
• Attend and support performance review meetings ('Viz' meetings) observing behaviour, analysing data and improving metrics.
• Support the identification, definition and sourcing of data and KPIs for fleet to use to measure, visualise and improve finance and operational performance; develop and maintain dashboards and reports to empower staff at all levels to visualise data to gain actionable insights and make better decisions.
• Support, encourage and monitor a standardised approach to collaboration, document and records management within fleet.

Skills, Knowledge & Experience

Skills

• Demonstrable skill in building CI culture and applying Lean tools, techniques and behaviours (e.g., green belt or similar level qualification) (essential).
• Good ability to examine & solve complex problems using a range of techniques (essential).
• Financial and commercial awareness (essential).
• Have commitment and enthusiasm for change, with the tenacity and resilience to overcome opposition.
• Good ability to effectively influence and manage numerous stakeholders. Excellent written and verbal communication and presentational skills.
• Particularly demonstrable ability to present complex data and information clearly and appropriately for the audience.
• Analysing complex data to produce clear actionable insights.
• Development of interactive dashboards, reports and apps using the Microsoft Power platform. To be able to work on own initiative and as part of a team and be able to make decisions.

Knowledge

• An awareness of TfL fleet operations and ways of working with support functions (e.g., through production, stores or operational experience). Good awareness of statistical analysis techniques or visualisation tools, e.g., the use of advanced spreadsheet and database skills, or the use of data visualisation dashboards.
• Business Analysis and Stakeholder Management including confident presentation of ideas and thoughts to non-technical audiences. Familiarity with data protection and GDPR.
• Graduate level and/or Appropriate Management/Engineering/IT Qualification or relevant work experience (desirable).
• Software development methodologies e.g., Agile and Software version control (preferred).
• Awareness of IT systems; Asset management (Maximo), Enterprise Management system (SAP) (preferred).
• Good knowledge of designing continuous improvement initiatives that have lasting results.
• Awareness of planning and planning tools.

Experience

• Some experience of delivering improvement initiatives in an operational environment. Ability to take a continuous improvement initiative from feasibility through to successful delivery, generating and maintaining business support.
• Some experience in end-to-end development of digital solutions for data analysis and visualisation e.g., dashboards, interactive reports, apps.
• Some experience of improving processes and information flows within a large business.

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

• Please apply using your CV. PDF format preferred and do not include any photographs or images.
• Please apply using your CV and a one page covering letter. PDF format preferred and do not include any photographs or images.

The closing date for applications is Monday 17th February @ 23:59. We may close this advert early if we receive a high volume of suitable applications.

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 29 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers