Asset Experience Lead - Strategy, Ops & Client Relations

Jones Lang LaSalle Incorporated; United Kingdom; Remote; GBP 60,000 - 90,000; Full time

Job summary

JLL's Royal London Property Delivery team is seeking an Asset Experience Associate to act as the strategic lead and operational expert for a complex commercial portfolio in the UK. You will be the main client contact, shaping service delivery and managing day-to-day property operations with a view to delivering exceptional occupier experience.

Based on site, you will collaborate with asset managers, coordinate with CX strategy, oversee financial trackers and service charges, and drive

Responsibilities

• Serve as primary client relationship owner while overseeing day-to-day property operations.
• Lead strategic asset management initiatives and coordinate with RLAM CX strategy director.
• Ensure compliance with H&S, financial management, and service charge processes.

Job description

JLL's Royal London Property Delivery team is seeking an Asset Experience Associate to act as the strategic lead and operational expert for a complex commercial portfolio in the UK. You will be the main client contact, shaping service delivery and managing day-to-day property operations with a view to delivering exceptional occupier experience.

Based on site, you will collaborate with asset managers, coordinate with CX strategy, oversee financial trackers and service charges, and drive