Asset & Configuration Co-Ordinator

Tiger Resourcing Group; Redhill; Vor Ort; GBP 32.000 - 55.000; Vollzeit

Zusammenfassung

Tiger Resourcing Group in Redhill, United Kingdom, is seeking an experienced Asset & Configuration Coordinator to support service transition and handback in a large-scale technology environment. You will maintain Asset Registers, CMDBs and configuration systems, manage records through the full lifecycle, and ensure data accuracy while collaborating across delivery teams and suppliers.

This role requires ITIL knowledge, ServiceNow experience, advanced Excel skills, and the ability to work in a

Qualifikationen

• Experience in Asset and Configuration Management.
• CMDB administration and data governance.
• Proficiency with ServiceNow or similar platforms.
• Advanced Microsoft Excel skills.
• Knowledge of ITIL-aligned service management.
• Stakeholder and supplier management.
• Data analysis and reconciliation.
• Experience in complex service delivery environments.
• ITIL Foundation or higher.
• Experience with service transition or handback programmes.
• Rail/transport or infrastructure environments (nice to have).
• ISO 20000 background is a plus.

Aufgaben

• Maintain and improve Asset Registers, CMDBs and Configuration Management Systems
• Manage asset and configuration records throughout the full lifecycle
• Ensure the accuracy, integrity and quality of asset and configuration data
• Support asset audits, reporting, stock management and disposals
• Investigate and resolve discrepancies and historical data-quality issues
• Develop and maintain procedures, processes and supporting documentation
• Support governance and continual service improvement initiatives
• Assist with service transition and handback activities, including process capture and knowledge transfer
• Validate asset and configuration information ahead of transition and handover
• Support the onboarding of new teams and help ensure continuity of service
• Provide accurate configuration information to support Incident, Problem, Change, Release and Service Transition Management
• Produce reporting and analysis for service, project and customer stakeholders
• Support governance meetings, audits and customer reviews
• Work closely with Service Delivery, Service Transition, Technical and Project teams, suppliers and customer stakeholders

Kenntnisse

Asset & Configuration Mgmt

CMDB administration

ServiceNow

Excel

ITIL

Stakeholder management

Data analysis

Service transition

Handback programmes

Rail/transport environments

ISO 20000

Audits & governance

Tools

ServiceNow

CMDB tools

Excel

Jobbeschreibung

Redhill, United Kingdom | Posted on 14/10/2026

We are looking for an experienced Asset & Configuration Coordinator to join a large-scale, complex technology and service environment during an important period of service transition and handback .

This role will provide additional capability across Asset, Configuration and wider Service Management functions, helping to maintain accurate asset and configuration data while supporting business-as-usual operations and transition activities.

Key Responsibilities

Maintain and improve Asset Registers, CMDBs and Configuration Management Systems

Manage asset and configuration records throughout the full lifecycle

Ensure the accuracy, integrity and quality of asset and configuration data

Support asset audits, reporting, stock management and disposals

Investigate and resolve discrepancies and historical data-quality issues

Develop and maintain procedures, processes and supporting documentation

Support governance and continual service improvement initiatives

Assist with service transition and handback activities , including process capture and knowledge transfer

Validate asset and configuration information ahead of transition and handover

Support the onboarding of new teams and help ensure continuity of service

Provide accurate configuration information to support Incident, Problem, Change, Release and Service Transition Management

Produce reporting and analysis for service, project and customer stakeholders

Support governance meetings, audits and customer reviews

Work closely with Service Delivery, Service Transition, Technical and Project teams, suppliers and customer stakeholders

We are looking for someone with experience across:

Asset and Configuration Management

CMDB administration

ServiceNow, Service Manager or equivalent platforms

Advanced Microsoft Excel

Asset/configuration reporting and auditing

ITIL-aligned service management environments

Stakeholder and supplier management

Data analysis and reconciliation

Working within complex service delivery environments

ITIL Foundation or higher

Service transition or service handback programmes

Rail, transport, infrastructure or managed service environments

ISO 20000

Database administration

Customer governance and service reviews

About You

You will be highly organised and detail-oriented, with a strong focus on data accuracy and service quality. You should be comfortable working across multiple teams and priorities, proactively identifying issues and working collaboratively with technical, operational and customer stakeholders.

This is an excellent opportunity to join a complex, business-critical technology environment and play an important role in maintaining service resilience throughout a significant transition programme.