Assessment Lead - Results, Progression & Awards

The University of Law; Newcastle upon Tyne; Hybrid; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Private Medical Scheme

Life Assurance

Contributory Pension Scheme

Professional development sponsorship

Season Ticket Loans

Student Discounts

Flexible/hybrid work

Job summary

The University of Law is seeking an experienced Assessment Manager to lead our Results, Progression & Awards function across UK campuses, online provision, and our London College of Contemporary Arts partnership. You will safeguard accuracy and integrity of assessment outcomes and University awards while driving process improvements.

The role is full-time with a hybrid approach, requiring 2 days per week on campus and time spent remotely.

Qualifications

• Experience in an assessment, student records, course administration or similar environment.
• Experience in an educational environment with assessments or student records.
• Experience of team leadership and staff management.
• Ability to manage multiple deadlines and remain calm under pressure with strong problem-solving skills.
• Excellent written and verbal communication skills.
• Strong numerical and analytical skills with data handling.
• Advanced knowledge of Word, Excel and large/complex databases.

Responsibilities

• Lead and develop a small team of colleagues, managing workload, performance and development.
• Lead the results publication, progression and awards processes across the University and partnership.
• Oversee Exam and Award Boards, results calculations, transcripts, certificates and graduation eligibility.
• Work with programme teams, partners and external examiners to ensure marking standards and outcomes are well managed.
• Develop strong operational relationships with partners as a key contact and escalation point.
• Monitor partner performance against service levels and identify improvement opportunities.
• Provide expert advice on complex assessment cases, regulations and policies.
• Support integrity of assessments and awards, including misconduct processes.
• Act as technical expert and superuser for assessment systems (Banner) and suggest improvements.

Skills

Team leadership

Stakeholder management

Data analysis

Problem solving

Communication

Tools

Banner system

MS Excel

MS Word

Student records systems

Job description

The University of Law is seeking an experienced Assessment Manager to lead our Results, Progression & Awards function across UK campuses, online provision, and our London College of Contemporary Arts partnership. You will safeguard accuracy and integrity of assessment outcomes and University awards while driving process improvements.

The role is full-time with a hybrid approach, requiring 2 days per week on campus and time spent remotely.