Aspiring General Manager – AGM Path to Leadership

Blank Street, Inc.; City of Edinburgh; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

25 days annual leave

Cycle to Work

Pensions

Regulars program (free coffee/matcha)

Team events

Salary sacrifice scheme

Free coffee

Job summary

Blank Street, Inc. is seeking an Operations role designed as a pathway to become a General Manager.

You will support the Operations Manager/General Manager, owning floor leadership, coaching teams in real time, and learning to run a store through hands-on people leadership and daily commercial decision-making. You will lead from the front on shift, maintain high hospitality standards, and build the skills and judgement needed to advance to a future GM role, with coaching from the OM/GM to

Qualifications

• Experience leading shifts in high-volume stores.
• Strong standards mindset with clear, kind feedback.
• Ability to stay calm and organized under pressure.

Responsibilities

• Own every drink leaving the store; ensure consistent quality.
• Keep store immaculate front and back of house.
• Lead from the front and set pace of each shift.
• Coach Baristas and Shift Leads with real‑time feedback.
• Support training with Field Trainers and leadership.
• Contribute to hiring by identifying talent and assisting recruitment.

Skills

Shift leadership

High-volume service

Standards-driven

Job description

Blank Street, Inc. is seeking an Operations role designed as a pathway to become a General Manager.

You will support the Operations Manager/General Manager, owning floor leadership, coaching teams in real time, and learning to run a store through hands-on people leadership and daily commercial decision-making. You will lead from the front on shift, maintain high hospitality standards, and build the skills and judgement needed to advance to a future GM role, with coaching from the OM/GM to