Asphalt Planner

Midland Quarry Products Limited; Whitwick; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Access to Employee Assistance Program

Mental health first aiders

Discounted private medical benefits

Job summary

Heidelberg Materials UK is seeking an Asphalt Planner to coordinate plant production, haulage, and customer requirements across our network. You will ensure safe, efficient, and cost-effective delivery of asphalt products, working in a fast-paced environment and collaborating with plant teams, transport providers, and the external sales team.

The ideal candidate will have strong planning and communication skills, experience in logistics coordination, and proficiency with SAP and Microsoft

Qualifications

• Strong planning, scheduling, or logistics coordination experience.
• Excellent communication and relationship-building skills.
• Ability to make informed decisions under pressure.
• Strong attention to detail and administrative accuracy.
• Customer-focused approach with excellent problem-solving skills.
• Good standard of English and Mathematics.
• Competent user of Microsoft Office and standard business software packages.

Responsibilities

• Plan daily operations, monitor plant availability, and record exceptions.
• Manage downtime and update planning systems accordingly.
• Find cost-effective supply solutions to minimise service disruption.
• Coordinate production schedules with plant teams.
• Prepare and review pre-planned supply costs.
• Create and optimise asphalt mixing programmes.
• Process customer enquiries, quotations, and orders accurately.
• Negotiate delivery schedules while balancing capacity.
• Manage order amendments in real time.
• Build strong customer relationships through responsive service.
• Enter orders accurately in SAP and planning systems.
• Support external sales by following up opportunities.
• Liaise with transport teams to ensure smooth operations.
• Monitor delivery performance and address issues.
• Coordinate with drivers, haulage, and allocations.
• Optimise distribution solutions with transport partners.
• Respond professionally to inquiries; escalate issues early.
• Investigate and resolve customer complaints.
• Maintain relationships with sales, operations, and transport teams.

Skills

Planning & logistics

Communication skills

Decision-making

Attention to detail

Customer focus

English & Maths

Microsoft Office

Tools

SAP

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Heidelberg Materials Plan the Day. Drive Performance. Deliver for Customers.

Are you a highly organised planner with a passion for logistics, customer service, and operational excellence? Heidelberg Materials is looking for an Asphalt Planner to join our team and play a vital role in ensuring the efficient supply and delivery of asphalt products across our network. This is an exciting opportunity to work at the centre of a fast-paced operation, coordinating plant production, haulage, and customer requirements to deliver outstanding service while maximising efficiency and profitability.

What You'll Be Doing

As an Asphalt Planner, you'll be responsible for managing daily planning activities, ensuring customer requirements are met safely, efficiently, and cost-effectively.

Key responsibilities include:

• Planning & Operations Monitor plant availability and record daily exceptions.
• Manage unplanned plant downtime and update planning systems accordingly.
• Minimise service disruption by identifying the most cost-effective supply solutions.
• Coordinate with plant teams to agree current and future production schedules.
• Produce pre-planned supply costs and support daily planning activities.
• Create, review, and optimise asphalt mixing programmes.

Customer Service & Order Management

• Accurately process customer enquiries, quotations, and orders.
• Negotiate realistic delivery schedules while balancing operational capacity.
• Manage order amendments and changes in real time.
• Build strong relationships with customers by providing professional and responsive service.
• Ensure orders are entered accurately within SAP and associated planning systems.
• Support the external sales team by following up opportunities and promoting products.

Logistics & Delivery Coordination

• Liaise with transport teams, plant personnel, and allocators to ensure smooth daily operations.
• Monitor delivery performance and proactively address issues.
• Redirect vehicles and manage alternative supply arrangements during breakdowns.
• Support efficient fleet utilisation and resource planning.
• Work closely with haulage providers and operational teams to optimise distribution solutions.

Communication & Problem Solving

• Respond professionally to customer, driver, and operational enquiries.
• Escalate potential service issues before they impact customers.
• Investigate and resolve customer complaints.
• Maintain strong relationships with internal stakeholders across sales, operations, and transport.

What We're Looking For

We're seeking a proactive and customer-focused individual who thrives in a busy environment and enjoys balancing multiple priorities.

Essential Skills & Experience

• Strong planning, scheduling, or logistics coordination experience.
• Excellent communication and relationship-building skills.
• Ability to make informed decisions under pressure.
• Strong attention to detail and administrative accuracy.
• Customer-focused approach with excellent problem-solving skills.
• Good standard of English and Mathematics.
• Competent user of Microsoft Office and standard business software packages.

Desirable Experience

• Within construction materials, aggregates, asphalt, ready-mix concrete, transport, logistics, or distribution operations.
• Working knowledge of SAP or transport management systems.
• Understanding of fleet planning and supply chain operations.

Why Join Heidelberg Materials?

At Heidelberg Materials, we are building a sustainable future through innovation, operational excellence, and outstanding customer service. You'll be joining a supportive team where your planning expertise will directly impact business performance, customer satisfaction, and operational success. If you're an organised, resilient, and solution-focused planner looking to develop your career in a dynamic environment, we'd love to hear from you.

At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.

At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.

As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry. We believe in building a workplace that is dedicated to promoting inclusivity and diversity.

Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities.

For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Benefits

• access to our Employee Assistance Program
• trained mental health first aiders
• discounted private medical benefits
• much more

to ensure your wellbeing is prioritised.

We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive. Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.