ASB Officer

Niyaa People; West Alvington; Hybrid; GBP 30,000 - 41,000; Full time

Benefits offered by this job

Initial 3-month contract

Hybrid working

37 hours per week

Competitive hourly rate

Senior specialist ASB role (no direct/

Job summary

Niyaa People is recruiting an experienced ASB Officer on behalf of a well-established housing association for a three-month temporary period. The role combines office work, home working and estate visits, including visits to a Gypsy and Traveller site.

You will provide specialist ASB and safeguarding guidance, supporting frontline housing teams and liaising with authorities to progress enforcement actions. A driving licence is required.

Qualifications

• Strong experience managing ASB cases within social housing.
• Knowledge of ASB enforcement legislation, tools and processes.
• Experience with injunctions and other legal enforcement action.
• Court experience and confidence presenting lower-level cases.
• Strong safeguarding knowledge and experience dealing with complex or sensitive cases.
• Experience working with local authorities, police, community safety partnerships and other agencies.
• Background in social housing or general-needs housing management.
• Ability to provide specialist advice and guidance to housing colleagues.
• Confidence attending challenging estate visits and dealing professionally with residents.
• Excellent communication, organisation and case management skills.
• A full driving licence and ability to travel between local sites.

Responsibilities

• Provide specialist advice and oversight on complex ASB cases.
• Advise Housing Officers and Housing Assistants on case progression and enforcement options.
• Support the use of appropriate legal and enforcement tools.
• Prepare and progress injunctions and other enforcement action.
• Present lower-level cases at court where required.
• Act as the lead contact for safeguarding matters.
• Liaise with local authorities, police, community safety partnerships and other agencies.
• Attend multi-agency meetings and partnership forums.
• Support colleagues on estate visits involving serious or complex ASB.
• Provide guidance and case discussions to frontline housing teams.
• Maintain accurate case records and ensure cases are progressed appropriately.
• Oversee housing management responsibilities associated with a local Gypsy and Traveller site, including approximately weekly visits.

Job description

We are currently recruiting on behalf of a well-established housing association for an experienced ASB Officer to join their team on an initial three-month temporary basis.

This is an excellent opportunity for an experienced housing professional to step into a senior advisory role, providing specialist guidance on complex ASB and safeguarding cases while supporting frontline housing colleagues.

You will provide specialist advice and oversight on anti-social behaviour cases, ensuring appropriate enforcement action is considered and cases are progressed effectively.

You will also act as a key contact for safeguarding matters and work closely with local authorities, community safety partnerships and other agencies.

The role involves a combination of office-based work, home working and visits to local estates, including regular visits to a nearby Gypsy and Traveller site.

Key Responsibilities of an ASB Officer:

• Provide specialist advice and oversight on complex ASB cases.
• Advise Housing Officers and Housing Assistants on case progression and enforcement options.
• Support the use of appropriate legal and enforcement tools.
• Prepare and progress injunctions and other enforcement action.
• Present lower-level cases at court where required.
• Act as the lead contact for safeguarding matters.
• Liaise with local authorities, police, community safety partnerships and other agencies.
• Attend multi-agency meetings and partnership forums.
• Support colleagues on estate visits involving serious or complex ASB.
• Provide guidance and case discussions to frontline housing teams.
• Maintain accurate case records and ensure cases are progressed appropriately.
• Oversee housing management responsibilities associated with a local Gypsy and Traveller site, including approximately weekly visits.

We are looking for someone with:

• Strong experience managing ASB cases within social housing.
• Good knowledge of ASB enforcement legislation, tools and processes.
• Experience with injunctions and other legal enforcement action.
• Court experience and confidence presenting lower-level cases.
• Strong safeguarding knowledge and experience dealing with complex or sensitive cases.
• Experience working with local authorities, police, community safety partnerships and other agencies.
• A background in social housing or general-needs housing management.
• The ability to provide specialist advice and guidance to housing colleagues.
• Confidence attending challenging estate visits and dealing professionally with residents.
• Excellent communication, organisation and case management skills.
• A full driving licence and ability to travel between local sites.

What's on Offer?

• Initial 3-month temporary contract, with potential for extension/permanent opportunities depending on recruitment.
• 37 hours per week.
• Hybrid working alongside office and estate-based requirements.
• Competitive hourly rate.
• Opportunity to work in a senior specialist ASB role without direct line management responsibility.
• Immediate/short-notice start preferred.