ASB Officer

BRC Jobs; Highweek; Hybrid; GBP 52,349,000 - 71,635,000; Full time

Job summary

Newton Abbot-based Anti-Social Behaviour & Enforcement Officer role, 37 hours/week, 2-3 month contract, with a hybrid working option. You will manage ASB and hate crime cases, liaise with police and authorities, gather evidence, and present in court to protect communities.

Experience in social housing or related field, driving licence required, and an Enhanced DBS check is needed. Salary £20–£27 umbrella/hour or holiday pay.

Qualifications

• Experience in social housing or related field.
• Experience dealing with challenging behaviour and working with partner agencies.
• Experience of court procedure and litigation.
• Knowledge of ASB, harassment, domestic abuse and hate incident legislation.
• Hold a full UK driving licence and have access to a vehicle.

Responsibilities

• Manage ASB and hate crime cases to sustain safe communities.
• Foster positive neighbour relationships and be solution focused.
• Build partnerships with police, local authorities and community groups.
• Compile evidence, prepare legal documents, and present court proceedings.

Skills

ASB experience

Court procedure

Conflict resolution

Housing services

Stakeholder engagement

Job description

• Antisocial Behaviour
• Court Work
• Enforcement

Anti-Social Behaviour Officer

37 hours per week

2-3 month contract

Newton Abbot Based

£20 plus holiday pay or £27 Umbrella

Are you passionate about making a difference in communities? Do you have a talent for resolving conflict and enforcing positive change?

We are currently recruiting for one of our key clients in Devon and are looking for a dedicated Anti-Social Behaviour & Enforcement Officer to join the team.

In this role, you’ll play a critical part in ensuring safe, welcoming, and harmonious neighbourhoods where customers are proud to live.

As an ASB & Enforcement Officer, you will play a vital role in delivering excellent housing services to customers, ensuring that they feel supported, valued and safe in their community.

In this rewarding role, you will be the first point of contact for customers for nuisance and anti-social behaviour; managing a caseload, while promoting thriving communities. You will work collaboratively with colleagues and partner agencies to ensure that customers receive the best possible support and outcomes.

Key Responsibilities:

• Manage anti-social behaviour (ASB) and hate crime cases, to sustain safe and peaceful communities.
• Be solution focused, confident and able to foster positive neighbour relationships.
• Build strong partnerships with police, local authorities, and community groups to drive effective resolutions.
• Compile evidence, prepare legal documentation, and confidently present court proceedings.
• Offer advice, guidance, and support to colleagues and customers, ensuring consistency and professionalism in all enforcement actions.

This role is being offered on atemporary basis working 37 hours per week. The role will be based out of Newton Abbot. A hybrid working style is an option.

Appointment to this role is subject to a satisfactory Enhanced DBS check.

For this role you should have:

• Experience in social housing or related profession, preferably with a focus on anti-social behaviour.
• Experience of dealing with challenging behaviour and resolving conflict with partner agencies.
• Experience of court procedure and litigation.
• Demonstrable experience of improving customer satisfaction.
• Knowledge of how to enhance performance or working practices to deliver improved value for money.
• Knowledge of social housing policy, good practice, current trends and application.
• Knowledge of Landlord and Tenant Legislation and case law and best practice.
• Knowledge of anti-social behaviour, harassment, domestic abuse and hate incident legislation and case law best practice.
• Knowledge of legal casework best practice and of knowledge of quality management.
• Takes a flexible and adaptable approach to hours of work in order to meet customer and operational needs.
• Hold a full UK driving licence and have access to a suitable vehicle

Start Date: ASAP

For further details, please contact specialist Social Housing Recruiter, Mark Grove, on 0117 923 9100