ASB Officer

London Borough of Waltham Forest; Walthamstow; Presencial; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working arrangements

Mayor's Good Work Standard accreditat

Descripción de la vacante

The London Borough of Waltham Forest is hiring an ASB Officer for a six-month fixed-term post in the ASB Team. You will manage a caseload of low-level and complex ASB cases and pursue remedies through civil injunctive and court actions.

You will work 36 hours per week with some weekend and evening work, coordinate with police and councillors, and ensure timely case progression with robust records. Visa sponsorship is not available; applicants must have UK work authorisation.

Formación

• Demonstrable experience of dealing with low-level and complex ASB casework.
• Ability to liaise with legal teams to progress cases through civil and criminal courts.
• Strong written and verbal communication for public-facing work.

Responsabilidades

• Manage a caseload of complex and high-level ASB cases and pursue legal remedies.
• Liaise with legal teams to progress cases through civil and criminal courts, including witness statements and court attendance.
• Investigate and resolve ASB complaints via low-level interventions and ASB remedies.
• Coordinate with police, neighbourhood officers, licensing teams and other agencies.
• Maintain thorough case management notes and up-to-date systems.
• Participate in partnership operations with police and joint patrols.
• Enforce Public Space Protection Orders and work some weekends/evenings.

Conocimientos

Excellent interpersonal skills

Effective communication

Fluent English (spoken)

Pragmatic and flexible

Educación

General education standard

Relevant professional qualification

Descripción del empleo

This six-month fixed-term post sits in the ASB Team at the London Borough of Waltham Forest, which takes a multi-agency approach to anti-social behaviour. The officer manages a caseload of low-level and complex ASB cases, pursuing remedies such as Civil Injunctions and Premises Closure Orders and presenting cases through the civil and criminal courts. The role carries 36 hours a week with weekend and evening work, joint patrols with police and ward walks with councillors. Visa sponsorship is not available, so applicants must already hold UK work authorisation.

What the job involves

• Manage a caseload of complex and high-level ASB cases, pursuing legal action such as Premises Closure Orders, Civil Injunctions and Criminal Behaviour Orders
• Liaise with the legal team to progress cases through civil and criminal courts, including witness statements, evidence bundles, court attendance and presenting cases
• Investigate and resolve complaints of ASB and nuisance through low-level interventions and ASB remedies
• Liaise with police, neighbourhood officers, the Selective Licensing Team, housing and other agencies to manage each case
• Maintain comprehensive case management notes and keep systems up to date
• Take part in partnership operations with police, including joint patrols
• Enforce the borough's Public Space Protection Order
• Work weekends and evenings to meet service needs
• Liaise with local councillors and attend ward walks
• Carry out the Council's statutory ASB prevention and enforcement functions in line with codes of practice, guidance and legislation
• Investigate submitted licence applications to determine them
• Take a problem-solving approach to addressing anti-social behaviour

What’s required

Qualifications

• Good standard of general education
• Relevant professional qualification

Experience

• Demonstrable experience of dealing with low-level and complex ASB casework

Skills & knowledge

• Effective communicator with excellent interpersonal and relationship-building skills
• Pragmatic and flexible approach to all aspects of the work
• Fluent spoken English, with confidence and accuracy, for public-facing work

Checks & eligibility

• Satisfactory DBS check
• Satisfactory employment references and CIFAS identity checks
• Satisfactory declaration of interest
• Existing UK work authorisation that does not need sponsorship

What’s offered

• Flexible working arrangements considered where they suit the service
• Employer holds the Mayor of London's Good Work Standard accreditation, covering fair pay, wellbeing, skills and progression