ASB Officer – Trauma‑Informed, Victim‑Centred (2‑Year Fixed Term)

Sandwell Metropolitan Borough Council; Oldbury; On-site; GBP 28,000 - 36,000; Full time

Job summary

Sandwell Council is extending and strengthening its borough-wide Anti-Social Behaviour (ASB) Service and recruiting an ASB Officer to join a dedicated team. You will manage ASB cases from first report through to resolution in a trauma-informed, victim-centred way, delivering early intervention and proportionate enforcement to reduce harm and improve community safety across the borough.

The role offers a fixed-term contract for 2 years, with a focus on robust enforcement where required and strong

Qualifications

• Experience in Anti-Social Behaviour, Community Safety, Housing or Neighbourhood Management.
• Experience managing a mixed caseload from report to resolution, including risk assessment, early intervention and proportionate enforcement.
• Working knowledge of ASB legislation and statutory guidance, including safeguarding responsibilities and the Anti-social Behaviour, Crime and Policing Act 2014.
• Ability to gather evidence, take statements and prepare clear, defensible case records, including legal documentation where required.
• Strong communication and decision making skills, with the ability to engage confidently with victims, subjects, partners and Elected Members.

Responsibilities

• Complete proportionate risk assessments and develop safety and reassurance plans.
• Manage cases end to end, from intake through to closure.
• Gather evidence, take statements and seek subject representations.
• Deliver early interventions, restorative approaches and tenancy remedies.
• Prepare legal bundles and attend court where required.
• Contribute to Borough and Town tasking meetings, hotspot activity and visible community outcomes.
• Work closely with Police, Registered Providers and other partner agencies.
• Maintain accurate and defensible case records in line with statutory guidance and best practice.

Skills

Communication skills

Decision making

Victim and partner engagement

Job description

Sandwell Council is extending and strengthening its borough-wide Anti-Social Behaviour (ASB) Service and recruiting an ASB Officer to join a dedicated team. You will manage ASB cases from first report through to resolution in a trauma-informed, victim-centred way, delivering early intervention and proportionate enforcement to reduce harm and improve community safety across the borough.

The role offers a fixed-term contract for 2 years, with a focus on robust enforcement where required and strong