Antisocial Behavioural Officer

Reed Specialist Recruitment; Exeter; On-site; GBP 32,000 - 40,000; Full time

Job summary

Reed Specialist Recruitment is helping our client in Devon fill an Anti-Social Behaviour Officer position. The role sits in the Housing Team and operates with hybrid working in the Devon area.

You will manage a caseload related to anti-social behaviour, nuisance, and hate crime, working with residents and partner agencies to resolve issues and maintain records. A full UK driving licence is essential for visiting customers and sites.

Qualifications

• Experience in ASB, housing management, tenancy enforcement, or a similar customer-facing role.

Responsibilities

• Manage a caseload of ASB, nuisance, and hate crime cases.
• Work closely with residents, housing colleagues, the Police, and external agencies.
• Investigate complaints and take action to resolve issues effectively.
• Maintain accurate records and provide excellent customer support.

Skills

ASB handling

Public housing

Communication

IT skills

Organisation

Job description

Anti-Social Behaviour Officer

Devon | Hybrid Working

£32,000 - £40,000 per annum | Permanent, Full Time

Our client is looking for an Anti-Social Behaviour Officer to join their Housing Team in Devon. You'll play a key role in creating safe, inclusive communities by managing cases relating to anti-social behaviour, nuisance, and hate crime.

Key responsibilities

• Manage a caseload of ASB, nuisance, and hate crime cases.
• Work closely with residents, housing colleagues, the Police, and external agencies.
• Investigate complaints and take action to resolve issues effectively.
• Maintain accurate records and provide excellent customer support.

What we're looking for

• Experience in ASB, housing management, tenancy enforcement, or a similar customer-facing role.
• Strong conflict resolution and communication skills.
• Excellent organisation and IT skills.
• Ability to build positive relationships with customers and partner agencies.

Essential: Full UK driving licence and access to your own vehicle, as the role involves visiting customers.