Argos Shift Manager

Sainsbury's Supermarkets Ltd; Norwich; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading company in retail is seeking an Argos Shift Manager for their Longwater Store in Norwich. The role involves managing shifts, coaching teams, and ensuring excellent customer service. With a focus on driving sales and profitability, the position offers a competitive salary and a comprehensive benefits package to support personal and professional growth.

Benefits

10% discount card at Sainsbury’s, Argos, Tu, and Habitat

Free food and hot drinks in all stores

Generous holiday entitlement

Pension scheme with matching contributions

Sainsbury’s share scheme

Wellbeing support including counselling

Colleague networks for growth

Cycle to Work scheme

Special offers on gym memberships and more

Qualifications

• Experience in organizing, running, and planning for a fast-paced operation.
• Ability to direct a team and provide coaching.
• Strong commercial awareness and product knowledge.

Responsibilities

• Manage shifts and inspire teams within Argos stores.
• Coach colleagues for excellent customer service.
• Support Store Manager in maintaining a safe store environment.

Skills

Organizing

Coaching

Commercial awareness

Customer service

Team leadership

Job description

Salary: From £27,150
Location: Longwater Store, Norwich, NR5 0JS
Contract type: Permanent
Business area: Argos Retail
Closing date: 29 May 2025
Requisition ID: 306220

About the role:

Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams, and providing on-the-job support. They coach colleagues to ensure excellent customer service and may lead the store operations in the absence of the Store Manager, managing tasks such as organizing the warehouse, taking deliveries, and serving customers. They are experts in our products and services, focusing on driving sales and profitability.

What makes a brilliant Argos Shift Manager:

• Experience in organizing, running, and planning for a fast-paced operation.
• Ability to direct a team, providing coaching and guidance to support excellent customer and colleague experiences.
• Support the Store Manager in maintaining a safe and compliant store environment.
• Strong commercial awareness and product knowledge to understand customer needs and drive sales.
• Ability to work towards and achieve KPIs to increase store profitability.
• A growth mindset, committed to personal development and helping others grow.

What we offer:

We value our colleagues and offer a comprehensive benefits package, including:

• Discount card – 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increasing to 15% at Sainsbury’s on weekends and at Argos on pay days.
• Free food and hot drinks in all stores.
• Generous holiday entitlement, maternity, and paternity leave.
• Pension scheme – we match 4% of your contributions, with additional options if you change your pension plan.
• Sainsbury’s share scheme – opportunity to build an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal, and financial advice.
• Colleague networks – connect with like-minded colleagues to support your growth.
• Cycle to Work scheme – hire a bike and cycling equipment, saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.