Area Service Lead - Lift & Escalator Ops (4-on, 4-off)

KONE; Slough; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

4 days on 4 days off

Job summary

KONE is seeking an Area Service Manager to join our Heathrow team, overseeing Lift and Escalator Engineers and ensuring safe, efficient service delivery. The role is office-based, working closely with engineers and the operations team to plan work, manage workload and uphold high safety and quality standards.

You will lead by example, support engineer development, and coordinate with customers and internal stakeholders to maintain reliable service, emphasizing safety, collaboration and a

Qualifications

• Experience leading engineering/technical teams.
• Strong communication and organisational skills.
• Ability to prioritise in a busy environment.

Responsibilities

• Manage and support Lift and Escalator Engineers.
• Coordinate day-to-day engineering activities and workload.
• Support engineer performance, development and wellbeing.
• Help ensure jobs are completed safely, efficiently and on time.
• Monitor operational performance and respond to issues.
• Work closely with customers and internal teams.
• Support planning, resources and priorities across the operation.
• Promote a strong safety culture.
• Lead by example and foster a supportive team environment.

Skills

Engineering leadership

People management

Communication

Planning

Stakeholder mgmt

Safety culture

Job description

KONE is seeking an Area Service Manager to join our Heathrow team, overseeing Lift and Escalator Engineers and ensuring safe, efficient service delivery. The role is office-based, working closely with engineers and the operations team to plan work, manage workload and uphold high safety and quality standards.

You will lead by example, support engineer development, and coordinate with customers and internal stakeholders to maintain reliable service, emphasizing safety, collaboration and a