Area Relief Officer

BARDWOOD; Taunton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Company-funded SIA License renewal

Cycle to work scheme

Smart tech – salary deductions for new

Salary finance loans and monthly **adv

Vouchers across retailers and holidays

Life cover and Private medical cover

Private pensions

Fantastic opportunity to join an evolv

Job summary

BardWood is seeking an Area Relief Officer in Taunton to provide site-based security and customer-facing support. You will help maintain a safe, welcoming environment while responding to incidents and guiding visitors.

The role requires a current SIA licence, a full UK driving licence with access to your own transport, and a 5-year checkable work history. You must be flexible, calm under pressure, and capable of working day shifts plus Saturday rotations.

Qualifications

• SIA licence is essential and must be current.
• Full UK driving licence with access to own transport.
• Five years of checkable work history.
• Experience in customer-facing environments and staff interaction.

Responsibilities

• Provide relief cover and support to multiple locations within a region.
• Maintain a safe, secure and welcoming environment for staff and visitors.
• Directly engage with customers to manage conflicts and provide guidance.
• Observe site rules, report incidents clearly and promptly.
• Appear smart, vigilant and ready to assist; provide first aid if trained.
• Collaborate with colleagues to uphold security standards across premises.

Skills

SIA License

UK Driving Licence

5-year history

Customer-facing

Physical fitness

Work under pressure

Flexible attitude

Security operations

Job description

About the role:

Title – Area Relief Officer

Pay Rate – £12.71 per hour

Location – Taunton

Shift Timings – Day shifts, candidates must be flexible and available to work Monday to Saturday

You will be working in a site-based role within the public sector, where officers are responsible for ensuring the safety and security of both staff and visitors.

Your main responsibilities may include:

• Trained to provide relief cover and support to a portfolio of locations within a geographical region.
• All the tasks and activities as per the site operational guidance and Assignment Instructions. Provide quality service delivery.
• Manage and maintain a safe environment for the client’s staff and customers.
• Provide a proactive presence in all public facing areas as activity requires. This will include providing a positive initial reception for clients and directional guidance.
• Working directly with the customer as part of a team to provide conflict resolution at our client’s premises where there is potential for conflict.
• Working closely with your fellow colleagues to ensure members of the public comply with site rules and guidance.
• Use common sense and initiative immediately involving others if a situation becomes threatening.
• To have a smart appearance, always be alert and visible whilst commanding a security presence within the customer premises
• Be able to administer First Aid assistance if a member of public or client’s staff was to be suddenly taken unwell (training will be provided)
• Complete legible incident report writing if and when an incident arises.
• Work to maintain a safe, secure, and welcoming environment for everyone.

To succeed in this role, you will need the following:

• SIA License.
• Full UK driving license.
• 5-year checkable work/career history.
• Full driving license and access to own transport is essential.
• Prior experience of working in a customer-facing environment and dealing directly with staff/customers.
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.
• Flexible attitude and the ability to adapt.
• Security and operational system competence

What will you get in return?

• Please note that all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover and Private medical cover.
• Childcare vouchers and Private pensions.
• Fantastic opportunity to join an evolving family.

About our company:

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched with the right role that suits them, with a view to help them progress.