Senior Healthcare Technical Officer

NHS Blood and Transplant; Plymouth; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Enhanced pay for unsocial hours

Flexible working options

Generous annual leave

NHS Pension scheme

Learning & development culture

Health and wellbeing support

Job summary

NHS Blood and Transplant is seeking a Senior Healthcare Technical Officer in Plymouth to act as the first point of contact for hospitals requesting emergency deliveries. You will ensure orders are entered and issued efficiently while performing technical tasks, monitoring storage temperatures, and assisting in staff training.

Based in the Devon and Cornwall region, you may collect products from donor sessions and support a range of duties in a manufacturing/logistics environment, with

Qualifications

• Experience supervising others.
• Proficient with Microsoft Office or similar IT tools.
• Level 4 science qualification or equivalent training is required.

Responsibilities

• Enter and issue hospital orders reliably for emergency deliveries.
• Train and develop new and junior staff.
• Handle blood bags and laboratory equipment, with manual handling up to 13 kg.
• Carry out routine technical and scientific tasks and support the team.

Skills

Supervision experience

IT skills (MS Office)

Education

Level 4 qualification in science / NHSBT Foundation Degree

Job description

As Senior Healthcare Technical Officer you will act as the first point of contact for hospitals requesting emergency deliveries, ensuring that their orders are entered and issued with the utmost efficiency.As well as performing a number of technical and scientific tasks - such as monitoring the temperature of storage units and undertaking maintenance duties well rely on you to assist in the training and development of other support staff.

Plymouth are a combined Hospital Services and Transport department so you will be required to deliver orders, including under emergency conditions, to Hospitals in Devon and Cornwall. Your duties will also include collecting products from donor sessions in the region.

We're looking for a level 4 qualification e.g. BTEC or HNC in a relevant science subject, NHSBT Foundation Degree OR equivalent knowledge and experience of working in a manufacturing, logistics or supply chain environment requiring intermediate level theoretical knowledge acquired through formal training.

You'll also, ideally, have a working knowledge of basic IT packages and some experience of working unsupervised in a laboratory environment. A good team player, you'll be capable of motivating both yourself and others as you tackle a wide variety of tasks.

Main duties of the job

• You will be required to perform a range of scientific and technical activities related to the blood (and where appropriate tissue) donations from our donors, with the support of the team.
• You will be responsible for the support and training of new and less experienced staff.
• You will be required to undertake precise repetitive manipulation of equipment and blood samples/donations and carry out routine tasks on a regular basis.
• You will be required to handle blood bags and a range of equipment.
• You will be required to manually handle equipment on a daily basis weighing up to 13 kgs, with or without mechanical aids, with appropriate training.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever.You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job responsibilities

What we offer:

• Enhanced payment for unsocial hours
• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

• Read about our application process
• Learn more about our culture at NHSBT

Next steps

This vacancy will close at 23:59 on Sunday 25 October 2026, however, this vacancy may close sooner than the advertised deadline if we receive a high volume of application.

The assessment process for this role will include: a single interview. Interviews are anticipated to be held on Thursday 5 November 2026, subject to confirmation.

For informal enquiries please contact George Clark, Hospital Services Manager at [e-mail].

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work

Person Specification

Qualifications

• Level 4 qualification e.g. BTEC or HNC in a relevant science subject, NHSBT Foundation Degree OR equivalent knowledge and experience of working in a laboratory, manufacturing or other environment requiring intermediate level theoretical knowledge acquired through formal training
• Evidence of furthering personal development
• Willingness to undertake further training and development
• Hold a full and valid UK driving licence with no more than 6 points

Experience

• Experience of supervising others
• Experience of working with Information Technology such as Microsoft Office

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£28,392 to £31,157 a year(per annum, pro rata)