Area Manager – Housing Management

Evolve Housing + Support; Merton; Híbrido; GBP 35.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Over 6 weeks holiday per annum

Ability to buy or sell an additional week holiday per annum

Employer paid DBS checks

Occupational sick pay

Employer contributory pension scheme

4 x Life Assurance

Medical Cash Back Plan

Yulife Employee Assistance & Rewards Programme

Cycle to work scheme

Full training and induction programme

Blue Light Card

Descripción de la vacante

Evolve Housing + Support is seeking an Area Manager for Housing Management to oversee operations and income collection while ensuring excellent customer service. Located in Merton, the ideal candidate will have the right to work in the UK, work flexible shifts, and be passionate about supporting residents in a people-centred environment. The role includes managing relationships with external partners and providing responsive support. The position offers various benefits, including extensive holiday, a pension scheme, and professional development opportunities.

Formación

• Right to work in the UK is necessary.
• Ability to work shifts on a pre-planned rolling rota.
• Strong commitment to professionalism and customer service.

Responsabilidades

• Oversee income collection processes for effective income maximization.
• Work with external partners to achieve financial objectives.
• Provide responsive support to residents.

Descripción del empleo

Position Overview

Area Manager – Housing Management

Permanent, Fixed term contract

37.50 hours per week

Closing date 23 March 2025

Interview Date: w/c 31 March

Responsibilities

This dynamic position focuses on delivering a high-quality Housing Management service working with our Rent and Income manager and their team.

You will have operational oversight of our income collection processes, ensuring these are robust and being used effectively to achieve maximum income through rents and service charges. You will ensure that arrears are minimised and will work closely with external partners such as DWP, Local authorities and registered providers to deliver our financial objectives.

You will have a strong commitment to professionalism, an eye for the detail, work collaboratively, provide excellent customer service, address housing management matters proactively, provide responsive support and foster a positive environment where residents feel secure and valued. This role is ideal for someone who thrives in a people‑centred environment, enjoys building strong relationships, approaches challenges with compassion and a non‑judgmental attitude, and is motivated by finding practical solutions to support Evolve and its residents in achieving their goals.

Requirements

You will need to have the correct right to work in the UK, as Evolve does not have a sponsorship licence. You will need to be able to work shifts on a pre‑planned rolling rota – 5/7 days a week including mornings (from 7am), evenings (to 10pm) – these also include mid shifts and weekends.

Equal Opportunities

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us, and we reflect this in our recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.

Benefits

• Over 6 weeks holiday per annum (rising with service)
• Ability to buy or sell an additional week holiday per annum
• Employer paid DBS checks
• Occupational sick pay
• Employer contributory pension scheme
• 4 x Life Assurance
• Medical Cash Back Plan
• Yulife Employee Assistance & Rewards Programme
• Cycle to work scheme
• Full training and induction programme
• Blue Light Card