Support Assistant

Evolve Housing + Support; Croydon; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Holiday allowance

DBS paid by employer

Pension scheme

Life Assurance

Cycle to work

Training and induction

Job summary

Evolve Housing + Support in Croydon is seeking a dedicated Care and Support Assistant to help young people aged 16 to 22 on their path to independence.

You will work in the Ingram Court service, focusing on safeguarding, personal development, and collaborative work with partners, with shifts across mornings, evenings, and weekends.

Qualifications

• Knowledge of safeguarding and how this applies to everyday welfare work.
• Ability to network and build relationships with other agencies.
• Right to work in the UK (no sponsorship available).

Responsibilities

• Identify customers’ strengths and needs to support independent living.
• Plan targets and take action to help achieve goals and aspirations.
• Participate in activities that raise aspiration and confidence.

Skills

Customer care

Teamwork

Safeguarding knowledge

Job description

Are you looking for a new care and support opportunity? If you are passionate about making a real difference through supporting young people, we would love to hear from you!

Role Overview

We have support assistant roles in our Ingram Court supported housing service for young people aged 16 to 22 in central Croydon. These roles build on customer care, health and safety, flexibility, adaptability and support young people on their path to independence.

Our 44‑bed service is conveniently located in central Croydon close to West Croydon station/tram stop, offering excellent transport links across London and beyond. Some parking is available on site for colleagues on a first‑come basis.

Our customers come with a range of support needs, such as those associated with mental health, care leaver status, probation, ex‑offending, domestic violence, learning disabilities and asylum seeking.

You will join a lively, supportive, and friendly team to work together to provide an excellent service for our young people.

Key Responsibilities

• Identify customers’ strengths as part of an asset‑based approach and identify their needs, opportunities, rights, and responsibilities to enable them to move onto independent living
• Plan and set targets to achieve and take appropriate action to meet their goals and aspirations
• Take part in activities and provide opportunities that generate aspiration and confidence

Qualifications & Requirements

Need knowledge of safeguarding and how this may apply in the day‑to‑day work we do, as well as an understanding of the reasons why people become homeless.

Must be able to network and build relationships with other agencies.

You will need to have the correct right to work in the UK in place, as Evolve does not have a sponsorship licence.

Ability to work shifts on a pre‑planned rolling rota – 5/7 days a week including mornings (from 7 am), evenings (to 10 pm) – also mid shifts and weekends.

Benefits

• Over 6 weeks holiday per annum (rising with service)
• Ability to buy or sell an additional one week holiday per annum
• Employer paid DBS checks
• Occupational sick pay
• Employer contributory pension scheme
• 4 × Life Assurance
• Medical Cash Back Plan
• Yulife Employee Assistance & Rewards Programme
• Cycle to work scheme
• Full training and induction programme

Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year. We aim to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient. We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness.