Area Manager (Healthcare/Nursing)

Jupiter Recruitment; Norwich; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive induction and training

Career development opportunities

Employee Assistance Programme

Blue Light Card scheme

Loyalty Bonus

Full DBS disclosure paid for

Performance-related bonus

25 days annual leave + bank holidays

Job summary

Jupiter Recruitment is seeking an Operations Manager to oversee care home operations in the Norfolk area, ensuring regulatory compliance and high-quality care. You will drive financial and business objectives across services, with a focus on private market growth.

The role requires strong leadership, stakeholder management, and the ability to analyse data to improve performance. The position is full-time, based on-site with a 9am–5pm schedule and a competitive salary.

Qualifications

• Experience in managing operations in a care home or healthcare setting.
• Strong people management skills with ability to motivate staff.
• Solid knowledge of financial management, compliance, and regulatory requirements in care homes.
• Excellent communication and interpersonal skills for diverse stakeholders.
• Ability to analyse data and make informed decisions to meet business objectives.

Responsibilities

• Develop relationships with key contacts in the region, targeting the private market.
• Lead Sales & Business Development activities for all branches.
• Ensure services are resourced through effective recruitment management.
• Conduct regular audits of branches to ensure financial and operational processes are followed.
• Hold one-to-one reviews with branch managers to develop their business areas and skills.

Skills

Care operations management

People management

Financial management & compliance

Communication & interpersonal skills

Data analysis & decision making

Quality care knowledge

Independent & collaborative working

Full UK driving licence

Job description

An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area

The service provides trusted care in the comfort of an individual's home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk

To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential.

As the Operations Manager your key responsibilities include:

• Develop excellent relationships with key contacts in our regions, specifically targeting the private market
• Actively lead Sales & Business Development activities for all branches
• Ensure all services are fully resourced through effective recruitment management
• Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
• Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills

The following skills and experience would be preferred and beneficial for the role:

• Proven experience in managing operations in a care home or similar healthcare setting
• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
• Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
• Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
• Ability to analyse data and make informed decisions to achieve business objectives
• Knowledge of best practices in quality care and environment for elderly residents
• Ability to work independently and collaboratively in a fast-paced environment
• Hold a full UK driving licence

The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:

Monthly Car Allowance

• Comprehensive induction and training programme
• Opportunities for career development and progression
• Employee Assistance Programme
• Blue Light Card Scheme
• Loyalty Bonus
• Full DBS disclosure paid for
• Excellent performance related bonus
• 25 days annual leave plus bank holidays entitlement

Reference ID: 6616