Area Manager, Fulfillment Ops — Safety & Efficiency

Amazon; Leeds; On-site; GBP 45,000 - 65,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Area Manager to lead a large, diverse team across shifts at one of our operational sites. You will focus on safety, productivity, and customer service while managing daily operations and addressing escalations.

The role requires flexibility for weekends, nights, and holidays, with a preference for candidates holding a Bachelor's degree or equivalent experience and strong stakeholder communication skills.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• Experience communicating with stakeholders across levels of leadership.
• Experience in logistics or operational roles.
• Proficiency with MS Office (Word, Excel, Outlook) in a professional environment.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyze and implement corrective actions to maintain quality and productivity across shifts.
• Support and lead a team while building a strong team culture and handling administrative work.
• Analyze performance and suggest process improvements to optimise operations and customer service.
• Collaborate with other managers to standardise shift processes.

Skills

Leadership

Stakeholder communication

Logistics operations

MS Office

Education

Bachelor's degree

Tools

MS Office

Job description

Amazon UK Services Ltd. is seeking an Area Manager to lead a large, diverse team across shifts at one of our operational sites. You will focus on safety, productivity, and customer service while managing daily operations and addressing escalations.

The role requires flexibility for weekends, nights, and holidays, with a preference for candidates holding a Bachelor's degree or equivalent experience and strong stakeholder communication skills.