Area Housing Officer

Rotherham-Metropolitan-Borough-Council; North Anston; On-site; GBP 37,000 - 39,000; Part time

Benefits offered by this job

Benefits package

Job summary

Rotherham Metropolitan Borough Council invites applications for a Permanent Part Time Area Housing Officer based at Rawmarsh Police Station, Rotherham. The role requires experience in housing/public service, strong customer care, and ability to work with partners and Ward Members.

You will handle tenancy breaches, anti-social behaviour and support our most vulnerable residents, with qualifications at Level 6 or Level 5 as described, and 18.5 hours per week, Monday to Friday.

Qualifications

• Experience in housing/public service environment.
• Experience dealing with members of the public with customer care standards.
• Understanding of tenancy breaches, anti-social behaviour and vulnerable residents.
• Evidence of knowledge or qualifications as described above.

Responsibilities

• Provide housing services to residents on a part-time basis.
• Work with Ward Members and partners to address housing needs.
• Handle tenancy breaches and anti-social behaviour with due care.
• Support vulnerable residents and promote service standards.

Skills

Customer service

Public dealing

Working with partners

ASB awareness

Education

Level 6 qualification e.g. Bachelor Degrees

Level 5 qualification e.g. Diplomas of HE and FE

Job description

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Location Rawmarsh Police Station, Green Lane, Rawmarsh, Rotherham

Job profile for Area Housing Officer

Area Housing Officer

Location Rawmarsh Police Station, Green Lane, Rawmarsh, Rotherham 01/11/2026 Area Housing Officer

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £36,581-£39,481 Contractual hours 18.5 Basis Part time Region Rotherham Job category/type Housing Date posted 16/10/2026 Job reference REQ24215 Attachments attachment Job Profile Band H.docx attachment Benefits Package.doc

Job description

Directorate: Adult Care, Housing and Public Health

18.5 Hours Per Week, Part Time, Permanent

Hours to be worked during Monday - Friday (pattern to be agreed).

I am pleased to invite applications for a Permanent Part Time Area Housing Officer.

An opportunity has arisen to become part of a dedicated team in Housing and make a real difference in a neighbourhood.

You will have experience of working in a housing related or other public service environment and working effectively with a range of partners and Ward Members.

You will have experience of direct dealing with members of the public with a clear understanding of customer care standards. Also a sound understanding of dealing with tenancy breaches, anti-social behaviour and supporting our most vulnerable residents.

You will require Level 6 qualification e.g. Bachelor Degrees, Graduate Certificates and Diplomas or Level 5 qualification e.g.; Diplomas of HE and FE, foundation degrees and HNDs plus experience in relevant areas of work over a period of years.

Or

Evidence of the equivalent level of knowledge gained through work experience.

A Job profile is attached.

It is important that you use the skills/experience box to specify how you fit the requirements for this role - please use extra sheets if necessary. Also attached are the competencies required by Area Housing Officers which you should include evidence of in your application.

For an informal discussion in relation to this vacancy, please contact Lynne Rowan on 01709 336009.

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website .

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