HR Service Assistant

Rotherham-Metropolitan-Borough-Council; North Anston; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Rotherham Metropolitan Borough Council is seeking an HR Customer Services professional to join the HR Core Services Team. The role supports HR and Payroll services, including salary processing, pension administration, payroll reconciliation and payroll month-end duties.

A hybrid working pattern is available, with some home and office-based arrangements depending on service needs. The post is a Temporary Fixed Term contract (until 31 August 2027), full-time (37 hours per week).

Qualifications

• Ability to communicate at all levels and with a wide variety of people.
• Ability to work on own initiative and prioritise workload to meet deadlines.
• Strong attention to detail and accuracy in processing information.

Responsibilities

• Provide advice, operational and administrative support to managers and internal customers relating to HR and Payroll.
• Handle salary payments, statutory and non-statutory deductions, pension administration and payroll reconciliations.
• Manage sickness absence, maternity, paternity, adoption and shared parental leave administration; recruitment advertising and pre-employment checks.

Skills

Communication skills

Attention to detail

Organisation skills

Initiative

Time management

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Temporary Fixed Term (until 31 August 2027), Full Time, 37 hours per week.

This post is considered as a suitable secondment opportunity. If you wish to apply on a secondment basis you should seek the necessary approval from your current employer prior to making an application.

At the HR Service Centre, we are currently looking to appoint to our HR Core Services Team, we have a position available within our HR Customers Services Team.

We are actively adopting a hybrid way of working which will include both home and office working based on service and customer needs.

The HR Shared Service Centre (HRSC) provides HR and Payroll transactional servicesfor Rotherham andDoncaster Metropolitan Borough Councilsalong with 80 plus other organisations, our main driver is to provide a first class professional and efficient service.

The HRSC promotes excellence across all of its functions, and this is reflected in the required standard of performance and value placed on our customer service. If successful, you will join our experienced Core Services Team.

In our Customer Services team you would be, providing advice, operational and administrative support to managers and internal customers (employees) in relation to the HR and Payroll function, including; salary payments, statutory and non-statutory deductions, pension administration, monthly payroll reconciliations, sickness absence administration, maternity, paternity, adoption and shared parental leave administration, recruitment advertising, pre-employment checks and contracts of employment.

It is essential that you possess an ability to communicate at all levels and with a wide variety of people, can work on your own initiative, prioritising your own workload to meet pre-set deadlines and work with attention to detail and accuracy in respect of processing information. An understanding of Local Government or Teachers conditions of service would be a distinct advantage but not essential.

Contact Centre experience would also be advantageous but not essential.

Shortlisting from 28th October, 2026 with interviews to be confirmed.

If you would like to know more about this opportunity, please contact Frank O'Neill, HR Customer Services Team Leader by email at: frank.o'[e-mail]

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website .

Head Office

Riverside House
Main Street
Rotherham
S60 1AE