Compliance Assistant

Rotherham-Metropolitan-Borough-Council; Rotherham; On-site; GBP 20,000 - 26,000; Full time

Job summary

Rotherham Metropolitan Borough Council is seeking a Compliance Assistant on a temporary 9-month maternity cover contract. The role supports statutory landlord compliance and health and safety responsibilities by maintaining records, coordinating inspections and ensuring data accuracy across housing stock.

You will report to the Compliance Support Officer and help prepare performance reports, monitor actions, and support service planning.

Qualifications

• Experience analysing and recording statistical information for reports.
• Experience using ICT including word processing, spreadsheets, databases, presentation software, internet and email.
• Knowledge and understanding of statutory compliance functions.
• Excellent verbal and written communication skills with IT report-writing ability.
• Experience dealing with the public and providing customer care.
• NQF Level 3 qualification or equivalent through formal education or work experience.

Responsibilities

• Collect, validate and maintain compliance data across housing stock.
• Produce performance reports to support service planning and decision-making.
• Coordinate compliance inspections and testing programmes with contractors.
• Maintain clear audit trails of all activity for audits.
• Assist in preparing documentation to support legal proceedings for statutory inspections.
• Support contractor performance monitoring and data quality improvements.

Skills

Data analysis

Statistical reporting

Interpersonal skills

IT literacy

Public/customer care

Education

NQF Level 3 qualification or equivalent

Tools

Word processing

Spreadsheets

Databases

Presentation software

Email/Internet

Job description

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Job details

Contractual hours 37

Basis Full time

Region Rotherham

Job category/type Administration/Clerical, Housing, Maintenance/Construction

Directorate: Adult Care, Housing & Public Health

Temporary (Maternity Cover - 9 Months), Full Time, 37 Hours per Week

Rotherham Council's Housing Property Services (HPS) is seeking a Compliance Assistant to join its Compliance Team on a temporary 9-month maternity cover contract.

This is an exciting opportunity to support the Council in meeting its statutory landlord compliance and health and safety responsibilities. Working within a busy and supportive team, you will help maintain accurate compliance records, monitor contractor performance, coordinate inspections and ensure key compliance information is effectively managed across the Council's housing stock.

Reporting to the Compliance Support Officer, you will play an important role in helping to keep residents safe by supporting the delivery of compliance programmes, monitoring outstanding actions and ensuring compliance records remain accurate, up to date and auditable.

You will be responsible for collecting, validating and maintaining compliance data, producing performance reports and providing information to support service planning, monitoring and decision-making. Working closely with contractors, tenants and internal teams, you will coordinate compliance inspections, testing programmes and any follow-up remedial works to help ensure statutory requirements are met.

The role will involve monitoring outstanding compliance actions, progressing cases where access to properties has not been achieved and maintaining clear audit trails of all activity. You will also assist in preparing documentation to support legal proceedings where access is required to undertake statutory inspections or compliance works.

Providing administrative support to the Compliance Team, you will ensure records and certification remain accurate, complete and readily available for audit or regulatory review. You will also assist with contractor performance monitoring and help identify opportunities to improve data quality, processes and service delivery.

Please note that we will shortlist according to the job specific qualifications and the shortlisting and interview criteria shown in the job profile.

The successful candidate will have:

• Experience of analysing and recording statistical information including preparing data for presentation and reports
• Experience of using a range of computer applications and ICT including word processing, spreadsheets, databases, presentation software, internet and email.
• Knowledge and understanding of statutory compliance functions.
• Effective verbal and written communication skills, including the use of IT skills to produce reports.
• Experience of dealing directly with members of the public and proven customer care experience.
• NQF Level 3 Qualification e.g. AS and A levels, NVQ Level 3, Applied A Levels, BTEC First Certificates and Diplomas, City and Guilds Advanced Craft Part 3, or NQF Level 4 Certificates of Higher Education
• Or Evidence of the equivalent level of knowledge gained through work experience

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website .

Head Office
Riverside House
Main Street
Rotherham
S60 1AE