Area Cleaning Manager

Thorn Baker Facilities Management; Manchester; On-site; GBP 35,000 - 36,000; Full time

Benefits offered by this job

Company car or car allowance

Job summary

Thorn Baker Facilities Management is seeking an Area Cleaning Manager to oversee eight sites in the North West, including Liverpool/Manchester with some sites in Birmingham and Carlisle. The role focuses on delivering high service standards, managing contracts, and building strong client relationships.

You will lead cleaning teams, conduct site visits, ensure SLAs and KPIs are met, and contribute to continuous service improvements.

Qualifications

• Experience managing multiple cleaning contracts in a commercial environment.
• Strong leadership and people management skills.
• Excellent client relationship management experience.

Responsibilities

• Manage the day-to-day performance of multiple cleaning contracts across the portfolio.
• Build and maintain strong client relationships across sites.
• Lead, motivate and develop cleaning teams and supervisors.

Skills

Leadership

Client management

Health and safety

Driving licence

Education

IOSH certificate

Job description

New Permanent Opportunities - Area Cleaning Manager - North West - £35,000-£36,000. Just 8 sites!

Are you an experienced Area Cleaning Manager looking for a fresh challenge? Do you feel you're managing too many sites and want a more manageable portfolio? Would you like to join a business that genuinely values its people and offers long-term career progression?

We are currently recruiting for an Area Cleaning Manager role covering 8 sites across the Liverpool/Manchester area with one small site in Birmingham and Carlisle.

This role is with well-established facilities management and cleaning companies, managing multi-site portfolios across commercial, public sector and mixed‑use environments. The portfolios are designed to be manageable, allowing you to focus on delivering exceptional service standards while building strong client relationships.

What's in it for you?

• Basic salary of £35,000-£36,000
• Company car or car allowance
• Manage multi-site portfolios across the North West
• Supportive leadership teams and strong company cultures
• Genuine career development and progression opportunities
• Stable, growing businesses with long‑term contracts
• Opportunity to make a real impact within your region

Your Role

• Managing the day‑to‑day performance of multiple cleaning contracts
• Building and maintaining strong client relationships
• Leading, motivating and developing cleaning teams and supervisors
• Conducting regular site visits, audits and quality inspections
• Ensuring SLAs and KPIs are consistently achieved
• Managing recruitment, training, labour budgets and operational performance
• Ensuring full compliance with Health & Safety and company procedures
• Supporting contract mobilisation and continuous service improvement

About You

• Previous experience managing multiple cleaning contracts within a commercial environment
• Strong leadership and people management skills
• Excellent client relationship management experience
• Organised, proactive and able to manage a varied workload
• Good understanding of service delivery, KPIs and operational performance
• Health & Safety knowledge, with IOSH or similar qualifications desirable
• Full UK driving licence

Locations

• We have opportunities available across the North West, with portfolios covering a range of commercial and public sector contracts.