Area Care Manager | Lead Multi-Branch Care Teams

Helping Hand; Maidstone; On-site; GBP 55,000 - 81,000; Full time

Benefits offered by this job

Up to £15,000 annual bonus

25 days' annual leave

Blue Light Card discounts

Employee assistance programme

Refer-a-friend bonus scheme

Job summary

Helping Hands in Maidstone is seeking an Area Care Manager to lead care operations across around 10 branches and a Live-in Care service. You will support the Head of Operations, ensure teams are supported, and uphold the extraordinary care we’re known for.

This permanent, full-time role offers a competitive package including £55,000–£80,500 per year, a £5,500 car allowance and up to £15,000 bonus potential, plus 25 days leave and Blue Light discounts.

Qualifications

• Experience leading multiple branches in the care sector.
• Strong knowledge of CQC and CIW quality frameworks.
• Ability to influence, support change and manage large teams.

Responsibilities

• Lead with warmth and clarity, building relationships and upholding Helping Hands values.
• Coach Branch Care Managers to drive quality and growth.
• Oversee performance across branches and Live‑in services, with reporting.
• Maintain exceptional customer experience and strengthen retention.
• Audit compliance across your area and drive improvements.
• Provide regular updates to the Head of Operations with progress insights.

Skills

Multi-site leadership

CQC/CIW regulations

Change management

Stakeholder communication

Job description

Helping Hands in Maidstone is seeking an Area Care Manager to lead care operations across around 10 branches and a Live-in Care service. You will support the Head of Operations, ensure teams are supported, and uphold the extraordinary care we’re known for.

This permanent, full-time role offers a competitive package including £55,000–£80,500 per year, a £5,500 car allowance and up to £15,000 bonus potential, plus 25 days leave and Blue Light discounts.