Regional Care Manager: Multi-site Leadership & Quality

Midshires Care Limited; Leeds; On-site; GBP 55,000 - 81,000; Full time

Benefits offered by this job

Up to £15,000 bonus potential

25 days annual leave

Blue Light Card discounts

Employee assistance programme

Job summary

Helping Hands in Leeds is seeking an Area Care Manager to lead care operations across multiple branches and a Live-in care service. You will support the Head of Operations, guide around 10 branches, ensure teams are supported and delivery of extraordinary care.

You'll coach Branch Care Managers, monitor performance, maintain compliance with CQC/CIW, and drive service improvements while strengthening customer retention.

Qualifications

• Multi-site leadership experience in the care sector.
• Strong knowledge of CQC/CIW regulations and quality frameworks.
• Ability to influence, support change and manage large, diverse teams.
• Clear communication and relationship-building skills.

Responsibilities

• Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
• Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
• Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
• Make sure customer experience stays exceptional, raising service standards and strengthening retention.
• Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
• Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.

Skills

Multi-site leadership

CQC/CIW regulations

Influence & change management

Communication

Job description

Helping Hands in Leeds is seeking an Area Care Manager to lead care operations across multiple branches and a Live-in care service. You will support the Head of Operations, guide around 10 branches, ensure teams are supported and delivery of extraordinary care.

You'll coach Branch Care Managers, monitor performance, maintain compliance with CQC/CIW, and drive service improvements while strengthening customer retention.