Area Care Manager

Helping Hands Home Care; Maidstone; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Up to £15,000 annual bonus

25 days? annual leave

Blue Light Card discounts

Employee assistance programme

Diversity and inclusion culture

Job summary

Helping Hands Home Care is seeking an Area Care Manager to lead exceptional care across your region. You will support the Head of Operations, guide around 10 branches and a Live-in Care service, and ensure teams feel supported while delivering extraordinary care.

You’ll drive quality, compliance and growth, report on performance, and foster strong relationships with customers and staff. This role offers excellent development, a generous bonus potential and a values-driven culture.

Qualifications

• Experience leading multiple sites in the care sector.
• Strong understanding of CQC/CIW regulations and quality frameworks.
• Ability to influence, support change and manage large, diverse teams.
• Clear communication skills and the confidence to build trusted relationships.

Responsibilities

• Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
• Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
• Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
• Make sure customer experience stays exceptional, raising service standards and strengthening retention.
• Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
• Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.

Skills

Multi-site leadership

CQC/CIW knowledge

Influence & change management

Clear communication

Job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

As an Area Care Manager, you’ll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you’ll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we’re known for.

Salary: Earn up to £80,000 | Up to £60,000 base | £5,000 Car allowance + up to £15,000 bonus potential

What you’ll do

• Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
• Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
• Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
• Make sure customer experience stays exceptional, raising service standards and strengthening retention.
• Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
• Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.

What you’ll bring

• Multi-site leadership experience within the care sector.
• Strong understanding of CQC/CIW regulations and quality frameworks.
• The ability to influence, support change and manage large, diverse teams.
• Clear communication skills and the confidence to build trusted relationships internally and externally.

Why Helping Hands

• Genuine career growth and development pathways.
• Up to £15,000 annual bonus
• 25 days’ annual leave (rising to 26 after two years).
• Blue Light Card discounts.
• Employee assistance programme.
• A workplace that celebrates diversity and champions inclusion. Everyone is welcome.

At Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.