Arc Room Customer Service Operator - 24/7 Support

Brook Street; Belfast City District; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Free on-site car parking

Employee kitchen

Job summary

Brook Street (UK) Ltd on behalf of our security client in Belfast is seeking Arc Room Customer Service Operators to work in East Belfast Airport Road.

The role involves customer service via telephone and online, with 12-hour shifts (7am–7pm and 7pm–7am), Monday to Sunday, averaging 42 hours weekly and a salary of £27,436 per year. Excellent training and on-site facilities are provided.

Qualifications

• Passion for customer service and desire to build a career.
• Willingness to work 12-hour shifts, including nights.

Responsibilities

• Handle customer service via telephone and online.
• Ensure responses are accurate and timely to meet deadlines.
• Participate in training and coaching to improve service levels.

Skills

Customer service

Telephone support

Shift work

Job description

Brook Street (UK) Ltd on behalf of our security client in Belfast is seeking Arc Room Customer Service Operators to work in East Belfast Airport Road.

The role involves customer service via telephone and online, with 12-hour shifts (7am–7pm and 7pm–7am), Monday to Sunday, averaging 42 hours weekly and a salary of £27,436 per year. Excellent training and on-site facilities are provided.