Customer Service Operator - 12-Hour Shifts, On-site Parking

Brook Street; Belfast City District; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Free parking

On-site training

Job summary

Brook Street (UK) Ltd is seeking Customer Service Operators in Belfast to join their team on a full-time, permanent basis.

Work includes a mix of telephone and email support with a 12-hour shift pattern (7am–7pm and 7pm–7am) and an average of 42 hours per week. The role offers classroom and on-the-job training, on-site parking, and a salary of £27,436 per year.

You will join an experienced, vibrant team delivering timely, accurate client service in a dynamic security environment.

Qualifications

• Candidates passionate about customer service.
• Role involves telephone support and emails.
• Training provided on joining the team.
• On-site parking and employee facilities available.

Responsibilities

• Handle telephone customer service and emails.
• Ensure queries are dealt with efficiently and accurately.
• Operate in a rapid-response environment to meet deadlines.

Skills

Customer service

Job description

Brook Street (UK) Ltd is seeking Customer Service Operators in Belfast to join their team on a full-time, permanent basis.

Work includes a mix of telephone and email support with a 12-hour shift pattern (7am–7pm and 7pm–7am) and an average of 42 hours per week. The role offers classroom and on-the-job training, on-site parking, and a salary of £27,436 per year.

You will join an experienced, vibrant team delivering timely, accurate client service in a dynamic security environment.