Arabic speaking Client Services Associate

Language Matters Recruitment Consultants Ltd; London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A well-established international bank seeks an Arabic-speaking Client Services Associate in London. The role involves supporting the front-office team with client onboarding, relationship management, and day-to-day operations. Ideal candidates are proactive, organised, and have experience in private banking, fluent in Arabic and English.

Qualifications

• Fluency in Arabic and English (spoken and written).
• Strong understanding of account opening and KYC/AML processes.
• Ability to work with minimal supervision.

Responsibilities

• Assisting with client onboarding, KYC reviews, and account opening.
• Supporting the relationship team with diary management and credit file preparation.
• Handling client requests during in-person visits and via phone/email.

Skills

Client-oriented

Organised

Attention to detail

Education

Experience in private banking

Customer service experience

Fluency in Arabic and English

Tools

MS Office

Job description

A well-established international bank is looking for an Arabic-speaking Client Services Associate to support its front-office team in London. This is a great opportunity for someone with experience in private banking, financial services customer support to play a hands-on role in supporting client relationships and ensuring smooth day-to-day operations.

You'll be working closely with senior team members, assisting with account administration, onboarding, and client interactions. This role requires a proactive, organised individual with strong attention to detail and a professional, client-focused approach.

Your responsibilities will include:

• Assisting with client onboarding, KYC reviews, and account opening
• Supporting the relationship team with diary management and credit file preparation
• Handling client requests during in-person visits and via phone/email
• Liaising with internal departments to follow up on transactions and card services
• Managing accurate records of client accounts and documentation

About you:

• Fluency in Arabic and English (spoken and written)
• Previous experience in private banking, customer service, or administrative roles, preferably within banking.
• Strong understanding of account opening and KYC/AML processes
• Highly organised, client-oriented, and able to work with minimal supervision
• Proficient in MS Office and general banking systems

To apply, please send your CV in English and in Word format to Viktoriia.
languagematters is acting as an employment agency in relation to this vacancy.