Arabic speaking Client Services Associate

www.topfinancialjobs.co.uk - Jobboard; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading international bank seeks an Arabic-speaking Client Services Associate in London. This role involves supporting client relationships through account administration and onboarding, and requires a proactive individual with experience in private banking. Strong proficiency in Arabic and English is essential, alongside solid organisational skills to ensure smooth operations in a fast-paced environment.

Qualifications

• Previous experience in private banking or administrative roles.
• Proficient in MS Office and general banking systems.
• Experience with KYC reviews and account opening.

Responsibilities

• Assisting with client onboarding and KYC reviews.
• Handling client requests via phone and email.
• Liaising with internal departments on transactions.

Skills

Fluency in Arabic

Fluency in English

Client-oriented

Strong attention to detail

Highly organised

Education

Experience in private banking or customer service

Understanding of KYC/AML processes

Tools

MS Office

General banking systems

Job description

A well-established international bank is looking for an Arabic-speaking Client Services Associate to support its front-office team in London. This is a great opportunity for someone with experience in private banking, financial services customer support to play a hands-on role in supporting client relationships and ensuring smooth day-to-day operations.

You'll be working closely with senior team members, assisting with account administration, onboarding, and client interactions. This role requires a proactive, organised individual with strong attention to detail and a professional, client-focused approach.

Your responsibilities will include:

• Assisting with client onboarding, KYC reviews, and account opening
• Supporting the relationship team with diary management and credit file preparation
• Handling client requests during in-person visits and via phone/email
• Liaising with internal departments to follow up on transactions and card services
• Managing accurate records of client accounts and documentation

About you:

• Fluency in Arabic and English (spoken and written)
• Previous experience in private banking, customer service, or administrative roles, preferably within banking.
• Strong understanding of account opening and KYC/AML processes
• Highly organised, client-oriented, and able to work with minimal supervision
• Proficient in MS Office and general banking systems

To apply, please send your CV in English and in Word format to Viktoriia.
languagematters is acting as an employment agency in relation to this vacancy.