Training Advisor - Apprenticeships

onlyFE; Blackburn; On-site; GBP 21,000 - 26,000; Full time

Job summary

Training 2000 is seeking a proactive Training Advisor to join our Apprenticeship Team in Blackburn. You will support apprentices and employers throughout the journey, from enrolment through End Point Assessment, providing guidance, challenge and development opportunities.

The role focuses on building relationships, coordinating learning plans, and ensuring learners stay on track to achieve their goals and progress into careers. Strong admin and IT skills are essential.

Qualifications

• Experience in an administrative role.
• Experience delivering excellent customer service.
• Strong communication and interpersonal skills.
• Excellent organisational and record-keeping skills.
• Experience using Microsoft 365 applications (Teams, Outlook).
• Ability to manage a varied workload and work independently.

Responsibilities

• Conduct regular progress reviews with apprentices and employers, setting meaningful development targets.
• Build and maintain strong relationships with employers and support workforce development goals.
• Create and monitor learning plans and personal development plans to evidence progress and achievement.
• Support apprentice enrolment, induction and onboarding, including the set-up of OneFile e-portfolios.
• Monitor off-the-job training, attendance, performance and learner engagement.
• Work collaboratively with assessors, employers and internal teams to ensure apprentices stay on track.

Skills

Customer service

Communication

Organisational skills

Time management

Education

Level 2 Maths and English

Tools

Microsoft 365

Teams

Outlook

Job description

Help apprentices thrive. Build strong employer partnerships. Make a real difference every day.

We are looking for an enthusiastic and organised Training Advisor to join our Apprenticeship Team at Training 2000 and play a vital role in supporting apprentices and employers throughout the apprenticeship journey.

Thisis an exciting opportunity for someonewho enjoys building relationships, supporting learner development, and working closely with employers to ensure apprentices achieve their goals and progress into successful careers. The role is based within our Engineering Apprenticeships team at Training 2000, Furthergate Business Park, Harwood Street, Blackburn.

The Role

As a Training Advisor, you will be the key link between apprentices, employers and our delivery teams. From enrolment through to End Point Assessment and completion, you'll help ensure every apprentice receives the support, guidance and challenge they need to succeed.

Your responsibilities will include:

• Conducting regular progress reviews with apprentices and employers, celebrating success and agreeing meaningful development targets.
• Building and maintaining strong relationships with employers, providing updates on apprentice progress and supporting workforce development goals.
• Creating and monitoring individual learning plans and personal development plans to evidence progress and achievement.
• Supporting apprentice enrolment, induction and onboarding, including the set-up of OneFile e-portfolios.
• Monitoring off-the-job training, attendance, performance and overall learner engagement.
• Working collaboratively with assessors, employers and internal teams to ensure apprentices remain on track to complete successfully.

What we're looking for

We're looking for someone who is passionate about developing people and can build credibility with both learners and employers.

You will need to have:

• Experience of working within an administrative role
• Experience of providing excellent customer service
• Strong communication and interpersonal skills, with the ability to develop positive and productive relationships.
• Excellent organisational and record-keeping skills.
• Experience and confidence in using Microsoft 365 applications, including Teams and Outlook
• Confidence in using a laptop and digital systems as part of day to day duties
• The ability to manage a varied workload, meet deadlines and work independently as well as part of a team.
• Level 2 Maths and English qualifications.

Experience of working with apprenticeship programmes, employers and OneFile would be advantageous but is not essential.