Training Advisor - Apprenticeships

Only FE; Lancashire; On-site; GBP 25,000 - 27,000; Full time

Job summary

Only FE is seeking a Training Advisor to join our Apprenticeships team in Blackburn. You will help apprentices thrive, build strong employer partnerships and support learners from enrolment through to End Point Assessment.

The role focuses on developing relationships, creating learning plans, monitoring progress and coordinating with delivery teams to ensure apprentices succeed and progress into rewarding careers.

Qualifications

• Experience in an administrative role.
• Proven customer service experience.
• Strong communication and interpersonal skills.
• Excellent organisational and record-keeping skills.
• Experience using Microsoft 365 apps (Teams, Outlook).
• Comfort with using a laptop and digital systems daily.
• Ability to manage varied workloads and meet deadlines.

Responsibilities

• Conduct regular progress reviews with apprentices and employers, celebrating success and setting development targets.
• Build and maintain strong employer relationships and provide progress updates.
• Create and monitor individual learning plans and development plans to evidence progress.
• Support enrolment, induction and onboarding, including OneFile e-portfolios setup.
• Monitor off-the-job training, attendance, performance and learner engagement.
• Collaborate with assessors, employers and internal teams to keep apprentices on track.

Skills

Administrative experience

Customer service

Communication skills

Organisational skills

Time management

Workload management

Team player

Education

Maths & English Level 2

Tools

Microsoft 365

Job description

Training Advisor - Apprenticeships

Salary £24,522 - £26,684

Help apprentices thrive. Build strong employer partnerships. Make a real difference every day.

We are looking for an enthusiastic and organised Training Advisor to join our Apprenticeship Team at Training 2000 and play a vital role in supporting apprentices and employers throughout the apprenticeship journey.

Thisis an exciting opportunity for someonewho enjoys building relationships, supporting learner development, and working closely with employers to ensure apprentices achieve their goals and progress into successful careers. The role is based within our Engineering Apprenticeships team at Training 2000, Furthergate Business Park, Harwood Street, Blackburn.

The Role

As a Training Advisor, you will be the key link between apprentices, employers and our delivery teams. From enrolment through to End Point Assessment and completion, you’ll help ensure every apprentice receives the support, guidance and challenge they need to succeed.

Your responsibilities will include:

• Conducting regular progress reviews with apprentices and employers, celebrating success and agreeing meaningful development targets.
• Building and maintaining strong relationships with employers, providing updates on apprentice progress and supporting workforce development goals.
• Creating and monitoring individual learning plans and personal development plans to evidence progress and achievement.
• Supporting apprentice enrolment, induction and onboarding, including the set-up of OneFile e-portfolios.
• Monitoring off-the-job training, attendance, performance and overall learner engagement.
• Working collaboratively with assessors, employers and internal teams to ensure apprentices remain on track to complete successfully.

What we're looking for

We're looking for someone who is passionate about developing people and can build credibility with both learners and employers.

You will need to have:

• Experience of working within an administrative role
• Experience of providing excellent customer service
• Strong communication and interpersonal skills, with the ability to develop positive and productive relationships.
• Excellent organisational and record-keeping skills.
• Experience and confidence in using Microsoft 365 applications, including Teams and Outlook
• Confidence in using a laptop and digital systems as part of day to day duties
• The ability to manage a varied workload, meet deadlines and work independently as well as part of a team.
• Level 2 Maths and English qualifications.

Experience of working with apprenticeship programmes, employers and OneFile would be advantageous but is not essential