Apprenticeship Skills Coach - Trainer (Level 3-5)Customer Service, Business Administration, Tea[...]

JR United Kingdom; Worcester; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading training provider is seeking an ambitious Apprenticeship Skills Coach to empower learners through effective coaching. The role focuses on delivering tailored support for Level 3-5 apprenticeships in Customer Service, Business Administration, and leadership programs. With a fully remote work model, this position offers flexible hours and a positive culture dedicated to staff wellbeing.

Benefits

Flexible working arrangements

Strong culture of staff wellbeing and retention

Qualifications

• Vocational expertise in management, leadership, and business.
• Good written and verbal communication skills.
• Ability to prioritize and manage workload effectively.

Responsibilities

• Coach and mentor learners on Coaching Professional and Leadership standards.
• Deliver engaging coaching sessions via virtual platforms.
• Track progress and implement interventions for learner engagement.

Skills

Communication

Coaching

Organization

Self-motivation

Education

TAQA or Assessors award

NVQ/Apprenticeship Level 2 or 3 qualification

GCSE A-C or equivalent

Job description

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Apprenticeship Skills Coach - Trainer (Level 3-5) Customer Service, Business Administration, Team Leader / Associate Project Manager & Operations Manager, Worcester

Location: Fully Remote (UK-based)

Hours: Full-time or reduced hours available

• Flexible working arrangements
• Strong culture of staff wellbeing and retention

Are you passionate about empowering professionals through coaching and development?

Join a well-established training provider with a reputation for learner success and employee satisfaction. We’re seeking a motivated Apprenticeship Skills Coach to deliver high-impact, learner-centred support for Level 3-5 Coaching Professional and leadership apprenticeship programmes.

We are an independent vocational education training provider looking for positive, dynamic people to join our expanding team who want to help others progress through their apprenticeships. This is an exciting employment opportunity for candidates interested in delivering apprenticeships.

About the job

You will manage a remote caseload of learners, guiding them through their apprenticeship journey. Your focus will be on delivering high-quality coaching, tailored support, and regular progress tracking to ensure each learner reaches their full potential and successfully completes their programme.

Your duties include visiting learners in the workplace or remotely, training and assessing them as part of their Apprenticeship programme, ensuring successful outcomes in line with contractual requirements and targets.

Key Responsibilities

• Coach and mentor learners on Level 3-5 Coaching Professional and Leadership/Management standards
• Deliver engaging 1:1 coaching sessions and group learning via virtual platforms
• Prepare learners for End-Point Assessment (EPA) and ensure timely achievement
• Track progress and implement interventions where necessary to maintain engagement
• Liaise with employers to align training with business needs and apprenticeship criteria
• Maintain accurate and compliant records according to funding and Ofsted requirements
• Provide pastoral support and motivation to learners facing challenges
• Stay current with industry trends to enhance delivery and learner outcomes
• Prepare, agree, and review assessment plans with each candidate
• Create learner portfolios to meet target standards and ensure timely submission
• Conduct learner visits at least monthly, either face-to-face or remotely, to provide support
• Carry out employer visits to complete progress reviews

Requirements for the successful Apprenticeship Trainer

What We’re Looking For

• Vocational expertise in management, leadership, and business with a passion for coaching future leaders and supporting learners in their careers

You will need:

• Own transport and the ability to cover the South if required (remote delivery)
• Good written and verbal communication skills, able to relate well to staff and learners of all abilities
• Ability to prioritize and manage workload, including travel to various locations for visits, training, and assessment
• Ability and desire to deliver taught training sessions on full Apprenticeship standards, including Vocational Qualifications
• Organized and methodical working approach
• Ability to work effectively under pressure to meet deadlines
• Self-motivated and team-oriented
• Good literacy and numeracy skills (GCSE A-C or equivalent)
• TAQA or Assessors award (or willingness to work towards)
• Own NVQ/Apprenticeship Level 2 or 3 qualification (preferred but not essential)

Additional desirable experience

• Proven coaching or training experience in apprenticeship or education settings
• Experience delivering Coaching Professional Level 3-5 and/or leadership/management programmes
• Recognized assessor qualification (e.g., CAVA, TAQA, A1)