Apprenticeship Skills Coach - Trainer (Level 3-5)Customer Service, Business Administration, Tea[...]

JR United Kingdom; Birmingham; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the UK is looking for an Apprenticeship Skills Coach - Trainer to manage learners and deliver high-quality coaching. The ideal candidate will have expertise in management and leadership, and a passion for supporting the development of future professionals. This remote role offers flexible arrangements with a focus on ensuring learner success and achieving contractual targets.

Benefits

Flexible working arrangements

Strong culture of staff wellbeing and retention

Qualifications

• Vocational expertise in management, leadership, and business required.
• Good literacy and numeracy skills necessary.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Manage a remote caseload of learners and guide them through their apprenticeship journey.
• Deliver engaging 1:1 coaching sessions and assess learners' progress.
• Liaise with employers to ensure training aligns with business needs.

Skills

Communication

Coaching

Organizational skills

Numeracy

Literacy

Education

GCSE A-C or equivalent

TAQA or Assessors award

NVQ/Apprenticeship L2 or L3 qualification

Job description

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Apprenticeship Skills Coach - Trainer (Level 3-5) Customer Service, Business Administration, Team Leader / Associate Project Manager & Operations Manager, Birmingham

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 10.06.2025

Expiry Date: 25.07.2025

Job Description:

Location: Fully Remote (UK-based)

Hours: Full-time or reduced hours available

• Flexible working arrangements
• Strong culture of staff wellbeing and retention

About the job

You will manage a remote caseload of learners, guiding them through their apprenticeship journey. Your focus will be on delivering high-quality coaching, tailored support, and regular progress tracking to ensure every learner reaches their full potential and successfully completes their programme.

Visiting learners in the workplace/remotely and training and assessing them as part of their Apprenticeship programme to ensure the successful outcome for the apprenticeship in line with contractual requirements and targets.

Key Responsibilities

• Coach and mentor learners on Level 3-5 Coaching Professional and Leadership/Management standards.
• Deliver engaging 1:1 coaching sessions and group learning via virtual platforms.
• Prepare learners for End-Point Assessment (EPA) and ensure timely achievement.
• Track progress and implement interventions where necessary to maintain engagement.
• Liaise with employers to ensure training aligns with business needs and apprenticeship criteria.
• Maintain accurate and compliant records in line with funding and Ofsted requirements.
• Provide pastoral support and motivation to learners facing challenges.
• Stay current with industry trends to enhance delivery and learner outcomes.
• Prepare, agree, and review assessment plans with each candidate.
• Create learner portfolios to agreed target standards and ensure they are submitted on time.
• Carry out learner visits at least monthly either face to face in the workplace or remotely to provide support.
• Carry out employer visits to complete Progress reviews.

Requirements for the successful Apprenticeship Trainer

What We’re Looking For

If you have vocational expertise in management, leadership, and business and would like to get involved in coaching the future of leaders, managers, and business professionals and a genuine passion for supporting learners to thrive in their careers, we would like to hear from you.

You will need:

• Own transport and the ability to cover the South if required. (Remote delivery)
• Good written and verbal communication skills and the ability to relate well to staff and learners of all abilities.
• Ability to prioritize and manage workload, including travel to various locations to visit, train, and assess learners.
• Desire and ability to deliver taught training sessions to both groups and individuals regarding the full Apprenticeship standard, including Vocational Qualification.
• Organized and methodical approach.
• Ability to work under pressure to meet contract deadlines.
• Self-motivated but also effective in a team setting.
• Good literacy and numeracy (GCSE A-C or equivalent).
• TAQA or Assessors award (if qualified) or willingness to work towards.
• Own NVQ/Apprenticeship L2 or L3 qualification would support application but is not essential.

Additional desirable experience:

• Proven coaching or training experience in apprenticeship or education settings.
• Experience delivering Coaching Professional Level 3-5 and/or leadership/management programmes.
• Recognized assessor qualification (e.g., CAVA, TAQA, A1).