Apprenticeship Progress & Support Coordinator

Wigan & Leigh College and University Centre; Wigan; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Family-friendly leave policies

24/7 Employee Assistance Programme

Medicash healthcare plan

Railcard and Tusker Green Car Scheme

Local Government Pension Scheme

Job summary

Wigan & Leigh College is seeking an Apprenticeship Reviewer to manage a caseload of apprentices from induction through Gateway and End Point Assessment. You will conduct regular progress reviews, monitor attendance and progress, and ensure actions are followed through.

You’ll be a pastoral contact, supporting apprentices, working with employers and college teams to keep records up to date while safeguarding and compliance are prioritised.

Qualifications

• Experience supporting young people and/or adults to achieve successful outcomes.
• Experience managing a caseload or coordinating individual progress.
• Understanding of apprenticeships and the apprentice journey.
• Confidence completing progress reviews and agreeing meaningful targets.
• Strong communication with apprentices, employers and colleagues.
• Good pastoral skills and understanding of barriers to learning.
• Strong organisation and ability to manage competing priorities.
• Confidence using data and performance information to identify risk.

Responsibilities

• Manage an allocated caseload of apprentices.
• Complete regular tripartite progress reviews with apprentices and employers.
• Monitor attendance, progress, achievement and expected completion dates.
• Set and follow up SMART targets and clear action plans.
• Identify apprentices who are falling behind and coordinate recovery activity.
• Track progress towards Gateway and End Point Assessment.
• Support apprentices with barriers to learning, wellbeing and progression.
• Monitor Functional Skills and off-the-job training where required.
• Build strong working relationships with employers.
• Keep OneFile and college records accurate and up to date.
• Identify and escalate safeguarding, compliance or health and safety concerns.
• Support apprentice progression and destination planning.

Skills

Caseload management

Progress reviews

Stakeholder engagement

Data analytics

Digital records

OneFile experience

Education

Level 2 English and maths

Tools

OneFile

Job description

Wigan & Leigh College is seeking an Apprenticeship Reviewer to manage a caseload of apprentices from induction through Gateway and End Point Assessment. You will conduct regular progress reviews, monitor attendance and progress, and ensure actions are followed through.

You’ll be a pastoral contact, supporting apprentices, working with employers and college teams to keep records up to date while safeguarding and compliance are prioritised.