Apprenticeship Programs Operations Coordinator

Capita; Moreton-in-Marsh; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Salary up to £27,000

23 days holiday

Company pension

Cycle2work

Maternity leave

Wellbeing benefits

Job summary

Capita Fire Service College is seeking an Apprenticeship Team Coordinator to provide high-quality coordination and administrative support across the apprentice journey. You will connect learners, employers and Delivery Coaches, ensuring onboarding, records and communications are completed accurately and on time.

The role focuses on coordination and administration, with no replacement of Delivery Coaches or specialist teams.

Qualifications

• Experience providing high-quality coordination or administration in a busy, customer-focused environment.
• Experience maintaining accurate records, trackers and documentation across multiple workstreams.
• Strong written and verbal communication skills; liaising professionally with learners, employers and colleagues.

Responsibilities

• Coordinate enrolment and onboarding activity from initial referral through to start.
• Issue welcome information and joining instructions; gather documentation and monitor actions.
• Create and maintain accurate learner records and ensure information is accessible to colleagues.

Skills

Coordination

Administration

Microsoft 365

Communication

Stakeholder liaison

Tools

Outlook

Copilot

Teams

Word

Excel

Job description

Capita Fire Service College is seeking an Apprenticeship Team Coordinator to provide high-quality coordination and administrative support across the apprentice journey. You will connect learners, employers and Delivery Coaches, ensuring onboarding, records and communications are completed accurately and on time.

The role focuses on coordination and administration, with no replacement of Delivery Coaches or specialist teams.