Apprenticeship Industry Development Coach – Operat

Colchester Institute Enterprises Limited; United Kingdom; Remote; GBP 17,000 - 28,000; Part time

Job summary

Colchester Institute is seeking an Apprenticeship Industry Development Coach – Operational Firefighter Level 3 to support the progress and development of apprentices in the workplace. You will work with CFRS and the Colchester Institute OFF Lead to monitor progress, ensure apprenticeship requirements are met, and help apprentices complete on time.

The role is part-time (10 hours per week, 52 weeks) and field-based across Cambridgeshire, not based at a Colchester Institute campus; travel to

Qualifications

• Experience in customer service with evidence of quality assurance.
• Proven ability to liaise with internal and external stakeholders.
• Active firefighter currently serving within Cambridge Fire & Rescue Service.

Responsibilities

• Liaise with employer, apprentice and college staff to clarify learning requirements, knowledge, skills, and behaviours.
• Carry out apprenticeship sign ups, admin tasks and provide IAG to managers and apprentices.
• Coordinate with delivery teams to ensure professionalism and QA throughout the apprenticeship journey.
• Conduct 10-week progress reviews with apprentices and employers against milestones and off-the-job training.
• Support safeguarding, prevent, equality & diversity, health & safety, and British values during meetings.
• Support gateway to completion and endpoint assessment with clear communication between delivery staff and CFRS.
• Maintain apprentice information in Learning Hub, Smart Assessor and other VLEs.

Skills

Customer service

Stakeholder liaison

Firefighter experience

Education

Level 3 technical qualification

GCSE English & Maths level 2

Job description

Join Colchester Institute – Where Your Career Makes a Difference

At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.

We are seeking a Apprenticeship Industry Development Coach – Operational Firefighter Level 3to join our team. In this role you willsupport the progress and development of apprentices within the workplace, providing coaching and guidance throughout their apprenticeship.

You will work closely with CFRS and the Colchester Institute OFF Lead to monitor progress, ensure all apprenticeship requirements are met, and support apprentices to successfully complete their programme on time.

Job title:Apprenticeship Industry Development Coach – Operational Firefighter Level 3

10 Hours Per week, 52 weeks per year

Part Time, Hourly Paid

Location:Cambridgeshire(field-based) – regular travel across the Cambridgeshirearea is required. This role is not based at a Colchester Institute campus.

About the role:

• Liaise with the employer, apprentice and college staff to ensure apprentices fully understand the learning requirements of their apprenticeship in regard to knowledge, skills and behaviours, functional skills and end point assessment
• To carry out apprenticeship sign ups, completing administration tasks and providing IAG to watch managers and new apprentices
• Liaise with Colchester Institute delivery teams to ensure high levels of professionalism and quality assurance are developed and maintained throughout the whole apprenticeship journey
• Carry out 10-week review of progress with apprentices and employers to monitor progress against key milestones and the off the job training as outlined in the apprenticeship training plan
• During all aspects of apprenticeship meetings with both the apprentice and the CFRS personnel, seek opportunities to raise awareness of safeguarding, prevent, equality & diversity, health & safety, and British values
• Support the apprentices as they prepare for gateway to completion and end point assessment ensuring clear lines of communication between all key delivery staff involved in the apprenticeship and CFRS
• Ensure apprentice information is kept up to date in the relevant folders including Learning Hub, Smart Assessor and any other virtual learning environments required of the apprenticeship standard

Essential Experience:

• Experience of a customer service role providing with evidence of outstanding customer service and quality assurance
• Demonstrate evidence of effectively liaising with key stakeholders internal and external to the organisation
• Actively working as a Firefighter within Cambridge Fire & Rescue Service

Essential Qualifications:

• Technical qualification at level 3 or above
• Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent

Why join us?

At Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you.

We do not engage with recruitment or search agencies

unless they have been officially contracted in line with our PSL.