Apprenticeship Success Coach

Colchester Institute Enterprises Limited; Colchester; On-site; GBP 26,000 - 32,000; Full time

Job summary

Colchester Institute is seeking an Apprenticeship Development Coach (Maternity Cover) to support apprentices across Colchester Campus. You will guide sign-ups, track progress, and liaise with employers to keep programmes on track.

You'll deliver regular 8–12 week reviews in the workplace, provide development feedback, and ensure learning requirements are understood, including safeguarding, health and safety, and English and maths targets.

Qualifications

• Experience in customer service with evidence of outstanding customer service and quality assurance.
• Experience in training, mentoring, or supporting team members or apprentices.
• Evidence of liaising with stakeholders internal and external to the organisation.
• Proficiency in digital systems (Microsoft Office, Smart Assessor, or similar).

Responsibilities

• Carry out apprenticeship sign-ups, completing administration tasks and providing IAG to employers and new apprentices.
• Liaise with Colchester Institute delivery teams to ensure high levels of professionalism and quality assurance are developed and maintained throughout the whole apprenticeship journey.
• Carry out regular reviews (8-12 weeks) with apprentices and employers, in the workplace, to monitor progress against key milestones and the planned learning as outlined in the apprenticeship training plan.
• Provide timely and developmental feedback to apprentices and learners to aid progress and achievement.
• During all aspects of apprenticeship meetings with both the apprentice and the employer, seek opportunities to raise awareness of personal development including Safeguarding, Prevent Agenda, Inclusion, Health & Safety, British Values, Maths & English, Careers Guidance (IAG), Wellbeing and Sustainability.
• Support the apprentices as they prepare for gateway and end point assessment ensuring clear lines of communication between all key delivery staff involved in the apprenticeship both with the employer and training provider.

Skills

Customer service

Mentoring

Stakeholder liaison

Digital systems

Education

Level 3 education

GCSE English/Maths

Teaching qualification level 5

Coaching level 3

Tools

Microsoft Office

Smart Assessor

Job description

Colchester Institute is seeking an Apprenticeship Development Coach (Maternity Cover) to support apprentices across Colchester Campus. You will guide sign-ups, track progress, and liaise with employers to keep programmes on track.

You'll deliver regular 8–12 week reviews in the workplace, provide development feedback, and ensure learning requirements are understood, including safeguarding, health and safety, and English and maths targets.